Accomplished in enhancing safety and security protocols at Queensland Health, I leveraged expertise in threat management and persuasive communication to elevate customer satisfaction and operational efficiency. Skilled in incident reporting and fostering strong client relationships, my proactive approach resulted in a significant improvement in risk assessment accuracy and customer service excellence. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.