Hafsa Sarwar
Summary
Motivated and dedicated volunteer teacher assistant with a Bachelor's in Biomedical Science, planning to pursue a Master's in Teaching (Secondary). Eager to support student growth at individual and group levels, and gain firsthand teaching experience. Possesses strong communication and organizational skills developed through coursework and extracurricular activities. Quick to adapt, effective in collaboration, and capable of providing valuable support to students and educators. Committed to fostering a nurturing learning environment that promotes student success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Volunteer teaching assistant
Al Siraat College
02.2024 - Current
- Actively engaged with students to identify their needs and provided differentiated learning to help them complete tasks
- Mentored students individually, in groups, and at classroom level on topics such as study schedules, study skills, undergraduate study pathways, and university experiences
- Developed meaningful connections with students and teachers through strong interpersonal skills and positive attitude
- Observed secondary teachers across various year levels and teaching departments to learn various teaching, differentiation and classroom management techniques
Event planner
Monash University Islamic Society (MUIS)
11.2023 - 03.2024
- Collaborated with a team of five university students to organize a large-scale university event hosting 500+ attendees.
- Effectively communicated with vendors and stakeholders to secure the best deals and maintain professional relationships.
- Adhered to university and MUIS guidelines to ensure compliance.
- Organized and presented a comprehensive volunteer induction program to ensure readiness and smooth operations.
- Led multiple teams during the event to ensure seamless flow and timely execution of activities.
- Developed and implemented contingency plans to address potential issues, ensuring event success.
Casual Worker
Kmart
03.2021 - 07.2022
- Adhered to standards, policies, and guidelines to ensure safe working environment
- Assisted customers during quiet and busy hours by answering queries, processing orders with a 4POS system, and packaging items
- Identified and resolved issues efficiently
- Addressed customer concerns and explained store policies
- Restocked and organised merchandise
Call Centre Agent
Serco Asia Pacific
01.2022 - 03.2022
- Supported Victorians citizens during the COVID-19 pandemic lockdown by booking vaccination appointments, answering vaccination queries, and discussing pandemic-related issues
- Delivered exceptional customer service, addressing concerns with extensive knowledge of COVID-19 vaccination policy
- Tailored vaccination bookings to citizen convenience by sourcing ideal sites and communicating appointment details clearly
- Created positive experiences for distressed citizens by listening, empathizing, and providing appropriate solutions
- Maintained accurate vaccination bookings and customer account data by creating detailed customer profiles
Education
Bachelor of Biomedical Science -
Monash University
Clayton, VIC06.2024
Victorian Certificate of Education -
Al Siraat College
Epping, VIC01.2019
Skills
- Strong oral, written and interpersonal communication
- Individualised and group-based student support
- Team collaboration
- Problem-solving skills
- Technology proficiency (including Microsoft Office and other relevant softwares)
- Organizational skills
- Time management
- Study skills development
Accomplishments
- Collaboratively planned the MUIS Grand Iftar which hosted more than 500 people (2024)
- Managed an acquaintance’s small business (2023)
- Elected as School Captain (2019)
- Organised Al Siraat College's first official yearbook (2019)
- Volunteered in the ‘Shoebox 4 Syria ‘Campaign (2018)
- Accepted into Kwong Lee Dow Young Scholars Program’ at the University of Melbourne (2017)
- Received the ‘Australian Defence Long Tan Youth, Leadership & Teamwork Award’ (2017, 2019)
- Awarded the year level ‘DUX’ award (2015-2018)
References
Muhlis Karaman from Al Siraat College
- Secondary Maths Teacher & Supervising Teacher
- (+61) 415 495 951 | mkaraman@alsiraat.vic.edu.au
Vis Naidu from Al Siraat College
- Head of Secondary School & Volunteer Coordinator
- (+61) 394 077 000 | vis@alsiraat.vic.edu.au
Asma Illyas from Monash University
- Vice-President of MUIS
- (+61) 410 054 051 | asmaillyas10@gmail.com
Certification
Allies in Indigenous Health modules certification
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Hindi
Professional Working
Timeline
Volunteer teaching assistant
Al Siraat College
02.2024 - Current
Event planner
Monash University Islamic Society (MUIS)
11.2023 - 03.2024
Call Centre Agent
Serco Asia Pacific
01.2022 - 03.2022
Casual Worker
Kmart
03.2021 - 07.2022
Bachelor of Biomedical Science -
Monash University
Victorian Certificate of Education -
Al Siraat College
Similar Profiles
Yusuf BenamarYusuf Benamar
Volunteer at Al Siraat CollegeVolunteer at Al Siraat College
Mariam Al-AshbalMariam Al-Ashbal
Lecturer / Assistant Teacher at Al-Mamoun University CollegeLecturer / Assistant Teacher at Al-Mamoun University College
Muhammad IqbalMuhammad Iqbal
English Instructor at Al-Rayan Colleges, College Of MedicineEnglish Instructor at Al-Rayan Colleges, College Of Medicine