Hai Dang
Pooraka
Summary
Customer-oriented team member with strong background in customer relations and administrative support. Seamlessly provides check-in and check-out processes and assists guests in friendly, courteous manner. Committed to leaving great, lasting impression.
Overview
3
3
years of professional experience
Work History
Hospitality Worker
Kong Bros
02.2022 - Current
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
- Enhanced customer experience by providing friendly and efficient service at the front counter and drivethru.
- Resolved customer complaints promptly and professionally, resulting in satisfied guests returning to our establishment.
- Greeted customers warmly upon arrival, setting a welcoming tone for their dining experience.
Hospitality Worker
Chatime
02.2021 - 10.2021
- Demonstrated strong attention to detail while performing quality assurance checks on completed work.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
- Operated heavy machinery and equipment, resulting in faster completion of tasks.
Education
Blackfriars Priory School
Prospect, SABachelor of Human Movement
University of South Australia: UniSA
Corner Of North Terrace And, Frome Rd, Adelaide SA11.2027
Skills
- First Aid Training
- Food Preparation
- Guest Registration
- Customer Service Management
- POS System Operation
- Hospitality services
- Self Motivation
- Teamwork and Collaboration
- Multitasking
Hobbies
Soccer
Volleyball
gym
Languages
Vietnamese
Professional Working
references
Linda Harvey: Personal Learning Plan Teacher
Email: lharvey@bps.sa.edu.au
School Ph: (08) 8169 3900
My Ph: +61 406 035 909
My Email: hd30807@gmail.com
Michael Parrella: English teacher
Email: mparrella@bps.sa.edu.au
Nam Tran: Math teacher
Email: ntran@bps.sa.edu.au
Timeline
Hospitality Worker
Kong Bros
02.2022 - Current
Hospitality Worker
Chatime
02.2021 - 10.2021
Blackfriars Priory School
Bachelor of Human Movement
University of South Australia: UniSA
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