Summary
Overview
Work History
Education
Skills
Awards
Other Information
Hobbies and Interests
Timeline
Generic

Haibo Zhou

Melbourne,Australia

Summary

Dynamic and detail-oriented graduate student with a robust background in business, e-commerce, and entrepreneurship. Proven ability to thrive in fast-paced environments, build and sustain client relationships, and leverage analytical skills for effective problem-solving. Recognized for initiative, adaptability, and a relentless commitment to delivering exceptional results. Passionate about utilizing diverse experiences to contribute to organizational success and innovation.

Overview

3
3
years of professional experience

Work History

Entrepreneur

Chinese Restaurant Startup
07.2022 - 12.2024
  • Founded and managed a Chinese restaurant, overseeing end-to-end operations including menu planning, supplier negotiations, and staffing.
  • Developed marketing strategies to attract and retain customers, leveraging both online and offline channels.
  • Managed financial operations including budgeting, payment processing, and end-of-day reconciliation.
  • Ensured high service quality by training and supervising staff to maintain consistency in food preparation and customer service.
  • Coordinated takeaway and delivery logistics to maximize sales channels.
  • Key Achievements:
  • Achieved a 20% improvement in table turnover efficiency through streamlined service workflows.
  • Built a loyal customer base through personalized service and community engagement.

Sales Associate

Shenzhen Longda Industrial Co., Ltd.
07.2021 - 05.2022
  • Maintained and strengthened client relationships, boosting customer satisfaction.
  • Applied logical analysis to address customer pain points, driving sales conversions.
  • Conducted sales data analysis and reporting using Excel and PowerPoint.
  • Demonstrated strong goal orientation and self-driven execution capabilities.

Education

Master of Business - Supply Chain Management

Monash University
Melbourne, VIC
12.2026

Bachelor of Economics - E-commerce

Dongguan City University
Dongguan, China
06-2022

Skills

  • Bilingual communication: Proficient in English and Mandarin, conversational in Cantonese
  • Proficient in MS Word, Excel, and PowerPoint
  • Customer service proficiency

Awards

  • 2nd Prize, 6th National Vocational College Cross-Border E-commerce Skills Competition
  • 3rd Prize (Team), POCIB National Foreign Trade Skills Competition (2022–2023, Autumn Season)
  • University Third-Class Scholarship (Dongguan City sity)

Other Information

  • Availability: Weekday evenings and weekends
  • Work Rights: Full working rights in Australia

Hobbies and Interests

Tennis, Badminton,Cooking, Karaoke

Timeline

Entrepreneur

Chinese Restaurant Startup
07.2022 - 12.2024

Sales Associate

Shenzhen Longda Industrial Co., Ltd.
07.2021 - 05.2022

Master of Business - Supply Chain Management

Monash University

Bachelor of Economics - E-commerce

Dongguan City University

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Haibo Zhou