Haidee Lockwood
Happy Valley,SA
Summary
I am a reliable team member and have been working in retail for over 15 years with several years of leadership roles. I have worked in large team environment's and have helped coaching and encouraging staff towards store goals by leveraging an enthusiastic and supportive attitude.
Overview
16
16
years of professional experience
Work History
Store Manager
Witchery Marion
10.2020 - Current
- Managed daily store operations and ensured optimal customer service standards.
- Trained and supervised staff to enhance team performance and morale.
- Implemented visual merchandising strategies to strengthen sales within store
- Developed staff rosters to align with store traffic and sales patterns.
- Collaborated with my area manager on how to improve sales strategies.
- Recruited, trained and supervised new employees.
- Conducted regular staff meetings to communicate goals and foster team collaboration.
Concession Manager
Witchery Rundle Mall
12.2017 - 10.2020
- Managed daily store operations and staff rostering in a fast-paced environment
- Oversaw inventory management, ensuring accurate stock levels and timely replenishment.
- Trained and developed team members to enhance customer service skills and product knowledge.
- Implemented visual merchandising standards to maintain brand presentation throughout the store.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
Concession Manager
Country Road
Marion & Rundle Mall
10.2009 - 12.2017
Education
High School Diploma -
Willunga High School
Willunga, SASkills
- Customer service
- Visual merchandising
- Employee training
- Sales strategies
- Goal setting
- Dependable and reliable
Timeline
Store Manager
Witchery Marion
10.2020 - Current
Concession Manager
Witchery Rundle Mall
12.2017 - 10.2020
Concession Manager
Country Road
10.2009 - 12.2017
High School Diploma -
Willunga High School
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