Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haile Tessema

Brisbane,QLD

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

12
12
years of professional experience

Work History

Business Support Officer/Project Officer

Dept Of Communities Housing & Digital Economy
12.2019 - 12.2022
  • Supported special financial and business projects with administrative assistance.
  • Worked on screening applicants for major housing development projects.
  • Held meetings to communicate new policies and procedures to appropriate personnel.
  • Developed monthly reports.
  • Observed all laws, regulations and other applicable obligations.
  • Created automated program to monitor and document project progress.
  • Maintained and reviewed daily and weekly client reports.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Created purchase orders, issued invoices and carried out end of month AR using SAP.
  • Processing of contractual payments, ensuring adherence to all contracts administration procedures.
  • Monitoring of business system project, work orders and financial data quality through the review.
  • Reconciliation and closure of open works
  • Used CRM systems to make payments in accordance with contract requirements.
  • Carried daily reports showing adherence with contract processing requirements
  • Created process to ensure we met deadlines and were following legislation and contract requirements.
  • Running analysis reporting to identify and resolve issues to implement changes.
  • Worked closely with project manger to highlight any issues with profitability, or cost.
  • Provided daily reports to project managers.

Project Officer/Supply Chain Coordinator

DXC Technology
02.2015 - 11.2019
  • Generation of purchase requisitions and processing of accounts for payment
  • Monitored deadlines and milestones to keep team on track with project schedule.
  • Gathered and organized supporting materials for meetings and project updates.
  • Worked closely with organizations, individual businesses and government agencies to foster welcoming climate for business.
  • Developed and monitored project schedules, budgets and objectives for successful completion.
  • Reconciliation and closure of all open actions
  • Monitored project progress, identified risks and took corrective action as needed.
  • Analyzed project performance data to identify areas of improvement.
  • Assisted Project Managers with preparation of accurate and timely regular and ad hoc project and program reporting for proposals.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Used SAP, SALES FORCE, Smartsheet, Excell

Supply Chain Coordinator/Payroll Clerk/Administrative Officer

GCP Applied Technologies
01.2012 - 01.2015
  • Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
  • Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
  • Implemented inventory-management strategies to maximize availability and decrease waste.
  • Oversaw demand planning, purchasing, and logistics.
  • Used SAP to process & Issue purchase orders, invoices, and reporting along with other accounting functions.
  • Built supplier relationships to mitigate risk and establish effective purchasing arrangements with indirect and logistics customers.
  • Reconciled bank and payroll records routinely to verify accuracy.
  • Created payroll reports, tax forms and other financial reports to provide employer with necessary information to make informed business decisions.
  • Filed payroll taxes with appropriate government agencies by deadlines to minimize risk of penalties or fines.
  • Processed timecards and payroll data for team of employees.
  • Responded to customer inquiries for scheduling of meetings, sales appointments and order status follow-up.
  • Managed administrative duties of sales team as required, effectively anticipating and meeting day-to-day operational needs.
  • Initiated communications with sales leads via phone call and electronic mediums, providing information on promotions and approved special offers.
  • Recorded and analyzed sales trends to assist with development of sales strategies.

Administration Officer

Zurich Insurance Group
05.2011 - 01.2012
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Aided colleagues, managers, and customers through regular communication and assistance.
  • Managed team petty cash, purchase orders and account transactions.
  • Created, prepared, and delivered reports to various departments.
  • Maintained high standards of customer service by building relationships with clients.
  • Prepared and reviewed insurance applications to verify compliance with regulations.
  • Prepared reports to assist business leaders with key decision making and strategic operational planning.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Assisted development and implementation of new administrative procedures.
  • Scheduled office meetings and client appointments for staff teams.
  • Created and maintained databases to track and record customer data.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
  • Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
  • Processed customer orders accurately and within agreed timeframes to meet service standards.

Education

Certificate IV - I.T

QUT
Brisbane, QLD

Skills

  • Business Management Software
  • Presentation Development
  • Employee Timesheet Processing
  • Clerical Skills
  • Records Filing
  • Driving Continuous Improvement
  • Business Transactions
  • Operations Management
  • Correspondence Management
  • SAP,MYOB,SMARTSHEET CRM'S
  • MICROSOFT EXCELL
  • Proposal Generation
  • Project Oversight
  • Database Creation
  • Cisco WebEx
  • SQL
  • Identifying Risks

Timeline

Business Support Officer/Project Officer

Dept Of Communities Housing & Digital Economy
12.2019 - 12.2022

Project Officer/Supply Chain Coordinator

DXC Technology
02.2015 - 11.2019

Supply Chain Coordinator/Payroll Clerk/Administrative Officer

GCP Applied Technologies
01.2012 - 01.2015

Administration Officer

Zurich Insurance Group
05.2011 - 01.2012

Certificate IV - I.T

QUT

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Haile Tessema