Haile Tessema
Brisbane,QLD
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Business Support Officer/Project Officer
Dept Of Communities Housing & Digital Economy
12.2019 - 12.2022
- Supported special financial and business projects with administrative assistance.
- Worked on screening applicants for major housing development projects.
- Held meetings to communicate new policies and procedures to appropriate personnel.
- Developed monthly reports.
- Observed all laws, regulations and other applicable obligations.
- Created automated program to monitor and document project progress.
- Maintained and reviewed daily and weekly client reports.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Created purchase orders, issued invoices and carried out end of month AR using SAP.
- Processing of contractual payments, ensuring adherence to all contracts administration procedures.
- Monitoring of business system project, work orders and financial data quality through the review.
- Reconciliation and closure of open works
- Used CRM systems to make payments in accordance with contract requirements.
- Carried daily reports showing adherence with contract processing requirements
- Created process to ensure we met deadlines and were following legislation and contract requirements.
- Running analysis reporting to identify and resolve issues to implement changes.
- Worked closely with project manger to highlight any issues with profitability, or cost.
- Provided daily reports to project managers.
Project Officer/Supply Chain Coordinator
DXC Technology
02.2015 - 11.2019
- Generation of purchase requisitions and processing of accounts for payment
- Monitored deadlines and milestones to keep team on track with project schedule.
- Gathered and organized supporting materials for meetings and project updates.
- Worked closely with organizations, individual businesses and government agencies to foster welcoming climate for business.
- Developed and monitored project schedules, budgets and objectives for successful completion.
- Reconciliation and closure of all open actions
- Monitored project progress, identified risks and took corrective action as needed.
- Analyzed project performance data to identify areas of improvement.
- Assisted Project Managers with preparation of accurate and timely regular and ad hoc project and program reporting for proposals.
- Maintained open communication by presenting regular updates on project status to customers.
- Used SAP, SALES FORCE, Smartsheet, Excell
Supply Chain Coordinator/Payroll Clerk/Administrative Officer
GCP Applied Technologies
01.2012 - 01.2015
- Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
- Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
- Implemented inventory-management strategies to maximize availability and decrease waste.
- Oversaw demand planning, purchasing, and logistics.
- Used SAP to process & Issue purchase orders, invoices, and reporting along with other accounting functions.
- Built supplier relationships to mitigate risk and establish effective purchasing arrangements with indirect and logistics customers.
- Reconciled bank and payroll records routinely to verify accuracy.
- Created payroll reports, tax forms and other financial reports to provide employer with necessary information to make informed business decisions.
- Filed payroll taxes with appropriate government agencies by deadlines to minimize risk of penalties or fines.
- Processed timecards and payroll data for team of employees.
- Responded to customer inquiries for scheduling of meetings, sales appointments and order status follow-up.
- Managed administrative duties of sales team as required, effectively anticipating and meeting day-to-day operational needs.
- Initiated communications with sales leads via phone call and electronic mediums, providing information on promotions and approved special offers.
- Recorded and analyzed sales trends to assist with development of sales strategies.
Administration Officer
Zurich Insurance Group
05.2011 - 01.2012
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Managed team petty cash, purchase orders and account transactions.
- Created, prepared, and delivered reports to various departments.
- Maintained high standards of customer service by building relationships with clients.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Prepared reports to assist business leaders with key decision making and strategic operational planning.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Assisted development and implementation of new administrative procedures.
- Scheduled office meetings and client appointments for staff teams.
- Created and maintained databases to track and record customer data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
Education
Certificate IV - I.T
QUT
Brisbane, QLDSkills
- Business Management Software
- Presentation Development
- Employee Timesheet Processing
- Clerical Skills
- Records Filing
- Driving Continuous Improvement
- Business Transactions
- Operations Management
- Correspondence Management
- SAP,MYOB,SMARTSHEET CRM'S
- MICROSOFT EXCELL
- Proposal Generation
- Project Oversight
- Database Creation
- Cisco WebEx
- SQL
- Identifying Risks
Timeline
Business Support Officer/Project Officer
Dept Of Communities Housing & Digital Economy
12.2019 - 12.2022
Project Officer/Supply Chain Coordinator
DXC Technology
02.2015 - 11.2019
Supply Chain Coordinator/Payroll Clerk/Administrative Officer
GCP Applied Technologies
01.2012 - 01.2015
Administration Officer
Zurich Insurance Group
05.2011 - 01.2012
Certificate IV - I.T
QUT
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