Hailee Roderick
South Morang,VIC
Summary
I am looking for a full time role in administration, I have experience in a range of customer service roles including hospitality and retail.
Overview
3
3
years of professional experience
Work History
Casual Employee
Target Plenty Valley
05.2022 - Current
- Performed cash register operations including opening and closing procedures.
- Answered phone calls in a timely fashion while providing excellent customer service skills.
- Maintained high levels of customer service satisfaction.
- Handled customer inquiries, complaints, and returns courteously and promptly.
Casual employee
KFC
01.2021 - 03.2022
- Responsible for customer service, food preparation, cleaning duties, and money handling.
lifestyle and leisure team aged care
Estia Plenty Valley
- Provided clients with emotional support and companionship.
- Maintained records of client care plans and progress notes.
- Reported any changes in health or behaviour to nursing staff members promptly.
Volunteered at school markets
Education
Completed and passed Year 12 -
Mill Park Secondary College
Mill Park, VIC11-2023
Skills
- Customer Complaint Resolution
- Customer Service
- Cash Management
- Customer inquiries
- Customer Satisfaction
Accomplishments
- I have been awarded a Rondell Award at Target for embracing a diverse and inclusive culture.
- Been given recognition at KFC for being fast paced and working hard every shift.
- I have been awarded for showing great leadership skills.
- Selected and completed in district athletics and other sport.
- Selected in Grovedale College Sporting Academy.
- Selected as SRC (student representative council) and house captain.
Personal Characteristics
- Trustworthy
- Team player
- Responsible
- Excellent time management
- Confident in problem solving
- Willing to be challenged
- Excellent communication skills
- Confident in money handling.
Hobbies and Interests
- Interacting with people
- Nutrition and being fit and healthy
- Spending time with family and friends
- Painting.
Timeline
Casual Employee
Target Plenty Valley
05.2022 - Current
Casual employee
KFC
01.2021 - 03.2022
lifestyle and leisure team aged care
Estia Plenty Valley
Volunteered at school markets
Completed and passed Year 12 -
Mill Park Secondary College