Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hailey Duke

Summary

Dedicated and compassionate Personal Care Assistant at Baptcare Amberlea Aged Care, skilled in effective communication and problem-solving. Proven ability to enhance client well-being through attentive caregiving and emotional support. Recognized for building strong relationships and ensuring clients' nutritional needs are met, fostering a positive and supportive environment.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Personal Care Assistant

Baptcare Amberlea Aged Care
07.2024 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with clients to deliver emotional support and companionship.

Bartender

Palace Hotel Lang Lang
10.2023 - 05.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Pharmacy Assistant

Lang Lang Pharmacy
04.2022 - 05.2023
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.


Supermarket Worker

IGA Supermarket
05.2019 - 03.2022
  • Assisted customers with locating desired items, resulting in improved shopping experiences.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Enhanced customer satisfaction by providing efficient and friendly service at checkout lanes.

Education

Certificate III - Individual Support (aged Care)

Tafe Gippsland
Warragul, VIC
06-2024

Skills

  • Compassionate caregiving
  • Behavior management
  • Personal hygiene assistance
  • Housekeeping tasks
  • Effective Communication
  • Reliable Team Member
  • Problem Solving
  • Time Management
  • Good Inititive

Certification

  • Cert III in Individual Support (aged care)
  • PCW - Personal Care Worker

Timeline

Personal Care Assistant

Baptcare Amberlea Aged Care
07.2024 - Current

Bartender

Palace Hotel Lang Lang
10.2023 - 05.2024

Pharmacy Assistant

Lang Lang Pharmacy
04.2022 - 05.2023

Supermarket Worker

IGA Supermarket
05.2019 - 03.2022

Certificate III - Individual Support (aged Care)

Tafe Gippsland
Hailey Duke