Hailey Hawkins
Glen Iris,VIC
Summary
Dedicated and compassionate Registered Nurse with experience working in a fast-paced post-surgical ward. Passionate about undertaking patient care with empathy, efficiency and understanding. Experience in duties including post-operative monitoring, pain management, and personalized patient education. Proficient in a wide range of clinical procedures, including wound care, IV therapy, and medication administration. Currently completing my Masters of Clinical Nursing to enhance my clinical competency, ensuring I can always provide the highest standard of patient safety, care and advocacy.
Accomplished educator and team leader with extensive experience in course creation, training, and student satisfaction. Proven track record in developing and updating high-quality curriculums, leading training sessions, and fostering collaborative learning environments. Committed to maintaining high expectations and standards, ensuring optimal student outcomes and satisfaction.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Lead Trainer and Product Lead
Breathe Education
05.2021 - Current
- Efficiently manage projects related to curriculum development and training.
- Continually improve communication between teams and students.
- Spearhead efforts to refine internal processes, boosting productivity across product development departments.
- Implement KPIs focused on enhancing user experience through surveys, feedback integration, curriculum development, and product design.
- Promote company-wide values of data-driven decision-making by integrating analytics tools into daily operations.
- Mentor team members to cultivate a culture of continuous learning and professional growth.
- Increase product efficiency by streamlining design and implementation processes.
- Thrive in a self-directed work environment, effectively managing day-to-day operations and making critical decisions.
- Attend monthly sales meetings and quarterly sales training sessions to stay updated and enhance skills.
- Create lessons, lesson plans, and online testing materials to support remote learning initiatives.
Maternity Leave
Ramsay Healthcare
02.2023 - 05.2024
Registered Nurse, Medical-Surgical Unit
Ramsay Healthcare
02.2019 - 02.2023
- Monitor post-operative patients, particularly using patient-controlled analgesia machines and continuous infusions.
- Collaborate with interdisciplinary teams to ensure seamless communication and optimal patient care.
- Perform aseptic dressing techniques, specialized wound care, and post-plastic surgery aftercare.
- Manage the entire admission and discharge processes, demonstrating strong time management and autonomous teamwork.
- Maintain accurate documentation of patient assessments, interventions, and outcomes in accordance with regulatory requirements.
- Provide health education to patients and families regarding discharge instructions and care plans.
- Utilize team-based nursing strategies and manage individual patient ratios effectively.
- Work in acute general-surgical wards, including pediatric, bariatric, plastics, and orthopedic areas.
- Specialize in post-operative care for patients undergoing epidural, spinal, or intrathecal morphine procedures.
- Educate patients and families on medical-surgical procedures, therapeutic regimens, and pain management techniques.
- Manage complex wound care, including dressing changes, infection monitoring, and collaboration with wound care specialists.
- Implement fall prevention strategies to ensure a safe environment within the medical-surgical unit.
- Perform emergency medical procedures such as BLS, ACLS, and other condition-stabilizing interventions.
- Monitor patient vital signs to conduct thorough condition assessments.
- Manage patient pain through pharmacological and non-pharmacological pain management interventions.
- Provide care for patients recovering from medical or surgical procedures.
- Document treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Graduate Registered Nurse
Ramsy Healthcare
02.2018 - 02.2019
- Administered medications and treatments as prescribed by physicians.
- Reduced hospital readmissions by providing thorough discharge education and follow-up care coordination.
- Improved patient outcomes by providing compassionate and comprehensive care to patients in various clinical settings.
- Supported the implementation of evidence-based practice initiatives, resulting in improved quality of care for patients.
- Participated in the Ramsay Healthcare Graduate Program for Registered Nurses
Administration Officer / Team Manager
Eden Espresso
07.2015 - 12.2015
- Aided colleagues, managers, and customers through regular communication and assistance.
- Collaborated within a fast-paced café environment, managing administrative tasks
- Provided constructive feedback and guidance to team members
- Enhanced service delivery and customer experience, building strong customer relationships
- Developed strong working relationships with colleagues, contributing to a positive work environment.
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
Receptionist
Michael Page International
05.2014 - 05.2015
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Personal Assistant
Michael Page International
05.2012 - 05.2014
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Served as point of contact between clients and managerial staff.
- Coordinated events and functions with attention to detail ensuring successful execution.
- Accomplished project deadlines by assisting with task completion whenever required.
Office Assistant /Front Desk Receptionist
Australian Pallet and Case Co
01.2008 - 04.2012
- Increased customer satisfaction by providing professional and courteous front desk support.
- Expedited document processing with accurate data entry and timely filing.
- Delivered clerical support by handling range of routine and special requirements.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
Education
Masters of Clinical Nursing -
Australian Catholic University
Melbourne, VIC2025
National Immunisation Education Program -
Australian Catholic University
Melbourne, VIC2024
Bachelor of Nursing -
Australian Catholic University
Melbourne, VIC12.2017
HLTAID011 Provide First Aid -
Real Response
St Kilda, VIC05.2024
Certificate IV in Training And Assessment -
CBD College
Melbourne, VIC06.2021
Diploma of Clinical Pilates -
Breathe Education
Melbourne, VIC05.2021
Certificate IV in Matwork And Reformer Pilates -
Breathe Education
Melbourne, VIC02.2021
Skills
- Expertise in post-surgical patient assessment and care
- Strong knowledge of surgical procedures and recovery protocols
- Excellent critical thinking and problem-solving abilities
- Effective patient and family education and support
- Ability to work efficiently in high-stress environments
- Commitment to continuous professional development and education
- Creating comprehensive and effective training programs
- Tailoring content to meet specific organizational needs
- Delivering engaging and informative training sessions
- Using a variety of instructional techniques to accommodate different learning styles
Certification
- S3 Barre Instructor Training
- Polestar Anatomy & Physiology Training
- Barre Body Instructor Training
- FIA Fitnation Pre and Post Natal Training
- Polestar Reformer 3: Advanced Pilates
- KX Pilates: Dynamic Reformer Teaching Training
- (Here) Yoga Fundamentals of Flow & Creative Sequencing Advanced Teacher Training
- (Here) Yoga Teaching with Passion and Purpose
- (Here) Yoga Intelligent Adjustments
- (Here) Yoga Anatomical Sequencing Advanced Teacher Training
- Byron Yoga Centre 200-hr RYT Certificate
2024 Continuing Professional Development
- Chest Pain Assessment (CPD Hours)
- Pressure Injuries (CPD Hours)
- A Palliative Approach to Care (CPD Hours)
- Wound Dressing (CPD Hours)
- Wound Cleaning and Debridement (CPD Hours)
- Wound Assessment (CPD Hours)
- Pharmacological Pain Management Options: Opioids and Other Analgesics (CPD Hours)
Timeline
Maternity Leave
Ramsay Healthcare
02.2023 - 05.2024
Lead Trainer and Product Lead
Breathe Education
05.2021 - Current
Registered Nurse, Medical-Surgical Unit
Ramsay Healthcare
02.2019 - 02.2023
Graduate Registered Nurse
Ramsy Healthcare
02.2018 - 02.2019
Administration Officer / Team Manager
Eden Espresso
07.2015 - 12.2015
Receptionist
Michael Page International
05.2014 - 05.2015
Personal Assistant
Michael Page International
05.2012 - 05.2014
Office Assistant /Front Desk Receptionist
Australian Pallet and Case Co
01.2008 - 04.2012
Masters of Clinical Nursing -
Australian Catholic University
National Immunisation Education Program -
Australian Catholic University
Bachelor of Nursing -
Australian Catholic University
HLTAID011 Provide First Aid -
Real Response
Certificate IV in Training And Assessment -
CBD College
Diploma of Clinical Pilates -
Breathe Education
Certificate IV in Matwork And Reformer Pilates -
Breathe Education
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