Hailey-Rae Murphy
Elimbah,Australia
Summary
Motivated professional with experience in administration and customer service. Demonstrated ability to supervise in high-pressure situations and adapt quickly to new roles. Currently serving as a Junior Administration Officer, building skills and knowledge in the field. Eager to contribute to a dynamic team and pursue further qualifications to enhance expertise.
Overview
11
11
years of professional experience
Work History
Online Personal Shopper
Coles
Burpengary, QLD
02.2026 - Current
- Meeting deadlines.
- Customer Service Skills.
- Working in a team and working independently.
- Assisted in training new personal shoppers on best practices and systems.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
- Created personalized shopping experiences for each customer.
Helloworld Travel Burpengary
10.2025 - 01.2026
- Personalised Planning.
- Booking and logistics.
- Using Saber.
- Good time management.
- Willingness to learn new skills.
- Strong customer service skills.
Strata Assistant Manager
Yule Strata Pty Ltd Body Corporate Managers
04.2022 - 10.2025
- Working online
- Entering Data
- Minute Writing
- Meeting Writing
- Filing
- Answering the Phone/ Client Interactions
- Ordering Restricted Keys
- Updating Owner/s Details
- Ordering office Supplies
- Daily office chores (Cleaning up the meeting room/ taking rubbish out)
Receptionist
Lockout Security
05.2021 - 04.2022
- Working online
- Entering data
- Booking appointments
- Filing
- Answering Phone Calls
Woolworths
01.2015 - 10.2021
- Handling money
- Customer service/ skills
- Working alongside other staff members
- Cleaning
- Working online/Online training
Education
Online course - Travel and Tourism
Online Courses Australia
03-2026
High school -
01-2018
Skills
- Booking logistics
- Data entry
- Office administration
- Customer service
- Time management
- Organization
- Attention to detail
- Multitasking Abilities
- Computer skills
- Problem solving
- Communication skills
- Active listening
- Good Telephone Etiquette
References
- Jenna Mather, 0413 851 451, beauty schoolteacher
- Janice Lye, 0487 000 450, Senior staff member at Woolworth's
- Jared Oldfield, 0435 058 725, Administration Assistant/Accounts Department at Yule Strata Pty Ltd
- Elisha Paige, 0417 533 366, Strata Assistant Manager at Yule Strata Pty Ltd
- Brendan Yue, 0413 239 300, Founder/Former Director of Yule Strata
- Janice Yule, 0422 153 252, Founder/Former Director of Yule Strata
Hobbies and Interests
- I love a good book and send a lot of my spare time reading, I'm a big fan of romance, fantasy and horror.
- I love music (love live performances) and spending time with my friends and family in my free time.
- I love adventuring on the weekends/Holidays with my friends, family and my partner.
- I also love watching movies in my spare time, like action movies, romance etc.
- I would like to start traveling and seeing the world. I have only travelled to New Zealand. Been all over Brisbane but this year I am hoping to start traveling more.
- I am currently doing an online course in Travel and Tourism with Online Courses Australia.
- I would say I am a people person and love meeting and talking to new people.
Personal Information
Date of Birth: 06/02/01
Skills
Handling money, Customer service/ skills, Working alongside other staff members, Cleaning, Working online/Online training, Working online, Entering data, Booking appointments, Filing, Answering Phone Calls, Working online, Entering Data, Minute Writing, Meeting Writing, Filing, Answering the Phone/ Client Interactions, Ordering Restricted Keys, Updating Owner/s Details, Ordering office Supplies, Daily office chores (Cleaning up the meeting room/ taking rubbish out), Personalised Planning, Booking and logistics, Using Saber, Good time management, Willingness to learn new skills, Strong customer service skills, Meeting deadlines, Customer Service Skills, Working in a team and working independently
Timeline
Online Personal Shopper
Coles
02.2026 - Current
Helloworld Travel Burpengary
10.2025 - 01.2026
Strata Assistant Manager
Yule Strata Pty Ltd Body Corporate Managers
04.2022 - 10.2025
Receptionist
Lockout Security
05.2021 - 04.2022
Woolworths
01.2015 - 10.2021
Online course - Travel and Tourism
Online Courses Australia