Hailey Scott
LOGAN RESERVE,Queensland
Summary
After being a stay-at-home mum since my son was born. I am ready to break back into the workforce. I understand my small gap in my resume may be a bit daunting to an employer, but the space has not gone unfilled.
I am a detail-oriented team player with strong organizational skills.
I have the ability to handle multiple projects simultaneously with a high degree of accuracy.
I feel i am a dependable candidate successful at managing multiple priorities with a positive attitude. With willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Administrative Officer | Legislation and Business
Office Of The Queensland Parliamentary Counsel
12.2018 - 08.2019
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
Barista | Waitress | Shift Supervisor
Coffee Club Cafe
08.2017 - 11.2018
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Worked flexible hours across night, weekend and holiday shifts.
- Identified issues, analyzed information and provided solutions to problems.
- Developed and maintained courteous and effective working relationships.
Shift Supervisor
The Pie Guru
03.2016 - 04.2017
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Conducted routine inspections to check quality and compliance with established specifications.
- Completed cash and credit card transactions accurately using POS software.
Sales Assistant
Rosewood Bakery
01.2016 - 11.2016
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Sales Team Member
City Beach
03.2014 - 07.2015
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained organized, presentable merchandise to drive continuous sales.
- Processed product returns and assisted customers with other selections.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Drove team revenue totals by bringing in top sales numbers.
Skills
- Organization skills
- Problem solving skills
- Business Savvy
- Able to work in fast paced and stressful environments
- Extensive knowledge on Microsoft Office
- Advanced typing skills
- Time management
- Planning and Prioritization
- Can efficiently handle ordering Supplies
- Previous experience with stocktake
Additional Information
Beverley Handley
0419742277
Corinne Price
0400565162
Diana Brand
0403949135
Timeline
Administrative Officer | Legislation and Business
Office Of The Queensland Parliamentary Counsel
12.2018 - 08.2019
Barista | Waitress | Shift Supervisor
Coffee Club Cafe
08.2017 - 11.2018
Shift Supervisor
The Pie Guru
03.2016 - 04.2017
Sales Assistant
Rosewood Bakery
01.2016 - 11.2016
Sales Team Member
City Beach
03.2014 - 07.2015
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