Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Hailey Shortis

Bunbury,WA

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Manager

JD's Music Tuition
08.2022 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.

Music Tutor

JD's Music Tuition
07.2021 - Current
  • Planned and prepared individual music lessons to support student needs.
  • Motivated students to practice music by offering positive reinforcement and encouraging progress.
  • Explained music theory, aural skills and fundamental concepts to teach students to understand, analyze, perform and create music.
  • Created encouraging, fun and focused lesson atmosphere.

Barista

Miami Bakehouse
08.2017 - 12.2021
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.

Administrator

Australind Mobile Mechanics
02.2020 - 04.2021
  • Entered and maintained departmental records in company database.
  • Managed company schedule to coordinate calendar and arrange travel.
  • Generated reports to suggest corrective actions and process improvements.
  • Leveraged bookkeeping software and automated processes to reduce errors.

Skills

  • Strategic Planning
  • Policy Implementation
  • Operations Management
  • Performance Management
  • Business Administration
  • Business Development
  • Staff Development
  • Schedule Preparation

Certification

  • Certificate II and III in Business
  • Certificate II and III in Music

Timeline

Manager

JD's Music Tuition
08.2022 - Current

Music Tutor

JD's Music Tuition
07.2021 - Current

Administrator

Australind Mobile Mechanics
02.2020 - 04.2021

Barista

Miami Bakehouse
08.2017 - 12.2021

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Hailey Shortis