Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hailey Vivash

Noosaville,Qld

Summary

Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

19
19
years of professional experience

Work History

Barista

Zarraffa's Coffee
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Barista

Gloria Jeans
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.

Barista

Coffee Club Cafe
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Maintained regular and consistent attendance and punctuality.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

Manager

Hey Bill! On The Beach
01.2005 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Recruited, interviewed and hired employees.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
  • Communicated with customers to promptly resolve complaints and address inquiries.

Education

High School Diploma -

Sunshine Beach State High School
Sunshine Beach, QLD
2007

Skills

  • Friendly and outgoing
  • Team Player
  • Cash Handling
  • Opening and closing duties
  • Exceptional customer service
  • Cleanliness
  • Team Leadership
  • Espresso machine operation
  • Hospitality service expertise
  • New Hire Training
  • Adaptable and Flexible
  • Reliable and Dependable

Timeline

Manager

Hey Bill! On The Beach
01.2005 - Current

Barista

Zarraffa's Coffee

Barista

Gloria Jeans

Barista

Coffee Club Cafe

High School Diploma -

Sunshine Beach State High School

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Hailey Vivash