Summary
Overview
Work History
Education
Skills
Qualification
Availability
References
Hobbies and Interests
Timeline
Generic

Haille Cooper

Brisbane,QLD

Summary

I work diligently and with integrity. I approach things with positive attitude and I am a fast learner. I am looking for a rewarding environment that will assist in expanding my knowledge and skill set within the legal sector. In addition to being exceptionally reliable and an excellent team player, I also work exceedingly well autonomously.

I am a second year of study at the Queensland University of Technology, completing a Bachelor of Law (Honours). This has given me the opportunity to learn high quality communication skills, embrace challenges and change, in addition to understanding to prioritise essential tasks, focusing planning and expediting to ensure all KPIs are met

Overview

6
6
years of professional experience

Work History

Receptionist, Childminder

World Gym
04.2023 - Current
  • Deliver exceptional customer service in a fast-paced environment
  • Direct 100+ daily inquires through phone and email
  • Direct client inquires, resolve conflicts, and confirm appointment with external offices
  • Maintained exceptional organisation and attention to detail while preparing legal documents and organising files
  • Welcomed members into the gym
  • Maintained an organised, clean, professional workspace and seating area
  • Using Microsoft applications to create, plan, and manage
  • Greet and welcome parents
  • Create a safe and nurturing environment for children
  • Clearly communicated and coordinated with parents to understand each child's specific needs
  • Effectively interacted with infants and educated toddlers working towards specific age-appropriate milestones
  • Create a fun and interactive environment planning activities that both entertained and stimulated children
  • Stocktake and restocking
  • Working point of sale system
  • Food preparation
  • Assisting Club members with concerns and enquires.

Little and Active Leader

Police Citizens Youth Club
06.2022 - 07.2023
  • Plan and coordinate fitness sessions for youth
  • Support and guide throughout training sessions
  • Assisting management in outlining problem areas
  • Working with children from the age of 18 months up until 16 years
  • Communication between PCYC and parents
  • Understanding problem areas and working hard to fix them
  • Assisting Club members with concerns and enquires
  • Ensure all members feel safe & comfortable within the PCYC community.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Trained employees and assigned duties.

Receptionist

Australian Truck and Trailer Parts
09.2021 - 02.2022
  • Customer service
  • Answering phones and discussing inquiries
  • Arranging meetings and conferences
  • Assisting with accounts dept
  • Records management, such filing, scanning and photocopying
  • Other Administrative tasks as requested
  • Data Entry
  • Using all Microsoft programs (Outlook, Word, Excel, PowerPoint)
  • Pick and packed orders
  • Stocktaking and restocking.
  • Confirmed appointments, communicated with clients, and updated client records.

Crew Trainer

McDonalds Underwood
05.2019 - 08.2021
  • Customer service
  • Working POS
  • Cash handling
  • Food preparation
  • Commercial kitchen cleaning
  • Stocktaking and restocking
  • Working in a fast-paced environment
  • Barista, making hot and cold drinks
  • Working towards and achieving KPI's
  • Creating memorable moments for customers
  • Assisting new crew with difficult tasks
  • Showing new crew how everything works
  • Introducing new crew to the store
  • Assisting managers when necessary
  • Being an active leader in the store
  • Displaying proper procedures to fellow crew
  • Communicating problems with managers
  • Mitigating problems between crew members.

Team Member

Boost Juice
09.2018 - 01.2019
  • Customer service
  • Working POS (point of sales system)
  • Cash handling
  • Food preparation
  • Commercial kitchen cleaning
  • Stocktaking and restocking.
  • Kept work areas clean, organised, and safe to promote efficiency and team safety.

Education

Bachelor of Law (Honours) -

Queensland University of Technology - Gardens Point Campus
2023

High School

Clairvaux Mackillop Catholic College
Upper Mount Gravatt
2022

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Flexible and Adaptable
  • Dependable and Responsible
  • Multitasking Abilities
  • Critical Thinking

Qualification

Diploma of Business (BSB50120)

Certificate III in Fitness (SIS30315)

Certificate II in Sport and Recreation (SIS20115)

Availability

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday


References

  • Murray Curti, Director of Operations, Australian Truck and Trailer Parts, Heathwood, 0416 146 528
  • Sarah Shinohara, World Gym, Mount Gravatt, 0414 560 032
  • Elijah Wells, Shift Manager, McDonald's Underwood, 0456 595 456

Hobbies and Interests

  • Food and cooking
  • Oz tag / Touch Football
  • Gym / Pilates

Timeline

Receptionist, Childminder

World Gym
04.2023 - Current

Little and Active Leader

Police Citizens Youth Club
06.2022 - 07.2023

Receptionist

Australian Truck and Trailer Parts
09.2021 - 02.2022

Crew Trainer

McDonalds Underwood
05.2019 - 08.2021

Team Member

Boost Juice
09.2018 - 01.2019

Bachelor of Law (Honours) -

Queensland University of Technology - Gardens Point Campus

High School

Clairvaux Mackillop Catholic College

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Haille Cooper