Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Work Availability
Work Preference
Timeline
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Haille Standish

Parkdale,VIC

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Retail Team Member

Rebel Sport
12.2021 - Current
  • Ensured high level of customer satisfaction with efficient problem solving when handling returns or exchanges.
  • Upheld high standards of cleanliness throughout the entire store, contributing to an inviting atmosphere for both shoppers and employees.
  • Demonstrated adaptability by working across various departments as needed, showcasing versatility in retail skills and knowledge.
  • Promoted a positive shopping environment by engaging with customers genuinely and creating memorable experiences.
  • Collaborated with team members to meet daily sales goals, consistently exceeding targets throughout tenure.
  • Assisted in achieving store KPIs through consistent performance in sales metrics and adherence to company standards.
  • Provided personalized shopping assistance to customers through active listening and tailored recommendations based on their needs.
  • Maintained updated product knowledge through regular participation in trainings, enabling confident promotion of items to potential buyers.
  • Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
  • Enhanced team productivity by assisting in training new hires on store policies, procedures, and best practices.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Monitored customers for signs of security concerns and escalated issues to management.

Crew Team Member

KFC
07.2020 - 12.2021
  • Persevered during peak hours while remaining courteous towards customers despite time constraints and high-pressure situations.
  • Supported overall restaurant operations by assisting with opening or closing duties as needed.
  • Assisted in training new team members, fostering teamwork and improving overall service quality.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Education

Bachelor of Business - Resort And Hotel Management Professional Practice

William Angliss Institute of TAFE
Melbourne, VIC
12.2027

High School Diploma -

Parkdale Secondary College
Mordialloc, VIC
12.2023

Skills

  • Reliability and punctuality
  • Strong Communication and Interpersonal Skills
  • Active Listening
  • Problem Resolution
  • Cash Handling Accuracy
  • Goal-oriented mindset

Certification

  • Victoria RSA license - 19/3/2024
  • Food Handlers
  • Year 12 VCE

Hobbies

I have a passion for travel. I've been to the United States twice, most recently in December 2023. I will be going back there in December 2024 for another trip, I do wish to do my internship through uni in the USA. I also love baking and socialising with friends and drives down to the penisula or surf coast. I have a love for animals, dogs especially, I have an 8 year old black labrador called Mia and wish I could have many more dogs. 

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Part Time

Location Preference

On-Site

Important To Me

Career advancementWork-life balance

Timeline

Retail Team Member

Rebel Sport
12.2021 - Current

Crew Team Member

KFC
07.2020 - 12.2021

Bachelor of Business - Resort And Hotel Management Professional Practice

William Angliss Institute of TAFE

High School Diploma -

Parkdale Secondary College

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Haille Standish