Hai Ninh Pham
Canterbury,NSW
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Chef De Partie
The Squire's Landing
03.2022 - Current
- Maintained well-organized mise en place to keep work consistent.
- Rotated stock to use items before expiration date.
- Plated meals paying special attention to garnishes and overall presentation.
- Operated all kitchen equipment safely to prevent injuries.
Restaurant Owner
Jamaica Blue Coffee
02.2019 - 06.2021
- Managed payroll, daily deposits, and cost controls.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Planned and executed strategies to increase customer loyalty and retention.
- Motivated staff to perform at peak efficiency and quality.
- Recruited, hired, and trained talented staff to fill vacancies.
Assistant Restaurant Manager
Akashi Group
12.2013 - 02.2019
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Motivated staff to perform at peak efficiency and quality.
- Oversaw food preparation and monitored safety protocols.
Project Manager
Nissan Techno Vietnam
05.2007 - 09.2009
- Planned, designed, and scheduled phases for large projects.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Maintained open communication by presenting regular updates on project status to customers.
- Monitored project progress, identified risks and took corrective action as needed.
Education
Advanced Diploma - Business Administration And Management
Hattori Nutrition College
Tokyo04.2013
Japanese Court - Japanese Studies
Samu Language School
Tokyo, Japan03.2011
BBA - Business And Managerial Economics
Ha Noi Economic University
Ha Noi, Vietnam07.2007
Skills
- Staff Development Talent
- Reconciling Differences
- Guest Relations
- Microsoft Excel
- Employee Schedule Management
- Food Service Background
Certification
- Certified: CTA - SITXFSA001 use hygienic practices for food safety. SITXFSA002 participate in safe food handling practies.
- NSW License - RSA, Driver P
- Licensed: Japanese chef - Tokyo
- Hotel restaurant services Training - Tokyo
Languages
Vietnamese
Native or Bilingual
Japanese
Native or Bilingual
English
Professional Working
Chinese (Mandarin)
Elementary
Timeline
Chef De Partie
The Squire's Landing
03.2022 - Current
Restaurant Owner
Jamaica Blue Coffee
02.2019 - 06.2021
Assistant Restaurant Manager
Akashi Group
12.2013 - 02.2019
Project Manager
Nissan Techno Vietnam
05.2007 - 09.2009
Advanced Diploma - Business Administration And Management
Hattori Nutrition College
Japanese Court - Japanese Studies
Samu Language School
BBA - Business And Managerial Economics
Ha Noi Economic University
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