Summary
Overview
Work History
Education
Skills
ADDITIONAL INFORMATION
Timeline
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HAI QUYEN (GINA) NGUYEN

Melbourne,VIC

Summary

Business Information Systems Master's student specializing in Digital Marketing and User Behavior Analysis. Demonstrated success in creating website content and improving SEO for 100+ businesses at Vietnam Yellow Pages. Skilled in Power BI, Excel, R, and SQL, with the ability to transform data into engaging stories. Currently advancing knowledge in predictive analytics, data visualization, and Scrum.

Overview

1
1
year of professional experience

Work History

Content Website

Vietnam Yellow Pages
01.2024 - 07.2024
  • Recognized as “The Most Promising Employee” in May 2024 for exceptional article quality and exceeding daily output targets (7+ companies/day – 105%).
  • Researched and analyzed client background to craft tailored company introduction content.
  • Wrote and published SEO-optimized articles in line with Google keyword standards.
  • Collaborated with product research, design, and sales departments to align messaging and suggest appropriate content strategies.
  • Learned and adapted quickly to new technology and software applications.

Sales staff

Vietnam Prosperity Joint Stock Commercial Bank
07.2023 - 12.2023
  • Consulted and cross-sold banking products including accounts, credit cards, savings, and insurance.
  • Verified eKYC documentation and onboarded clients using CRM and TT24 internal banking systems.
  • Analyzed customer sourcing reports to propose tailored product strategies.
  • Surpassed sales KPIs by 120% and secured over VND 70 million in new CASA balance in the first month.

Education

Master of Business Information Systems -

La Trobe University
07.2025

Skills

  • SEO Writing Copywriting Storytelling Report Writing Canva
  • Power BI Excel SQL R Notebook Python Microsoft 365
  • CRM & TT24 (Banking Systems) Scrum
  • Stakeholder Communication Time Management

ADDITIONAL INFORMATION

  • Full working rights as an international student (subclass 500)
  • Completed La Trobe Child Safety Standards Training (TSSD)
  • Working With Children Check (WWCC) application submitted – awaiting verification
  • References available upon request
  • Availability: Wednesday/ Thursday/ Friday

Timeline

Content Website

Vietnam Yellow Pages
01.2024 - 07.2024

Sales staff

Vietnam Prosperity Joint Stock Commercial Bank
07.2023 - 12.2023

Master of Business Information Systems -

La Trobe University

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HAI QUYEN (GINA) NGUYEN