Hajer Osman
Perth ,Wa
Summary
Hard-working and reliable individual actively seeking employment to apply practical skills and enthusiasm. Excellent interpersonal skills, thriving in both team-based and independent work environments. Keen learner, finding pleasure in acquiring new skills and knowledge. Positive attitude and unwavering dedication will greatly benefit your company.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Therapy Assistant
Aegis aged care
- Provide mobility and exercise programs to our Residents under the direction and supervision of the Physiotherapist
- Provide recreational and other Therapeutic activity programs to our Residents under the direction and supervision of the Occupational Therapist
- Participate in the organization and planning of Therapy programs
- Deliver a range of Therapy-based activity programs as directed
- Complete accurate documentation in line with relevant guidelines
- Accompany Resident groups on outings
Therapy Assistant
Hall & Prior Aged Care
02.2024 - Current
- Facilitated group therapy sessions to enhance social skills development and boost patient confidence levels.
- Conducted initial assessments alongside supervising therapists to establish baseline data for crafting customized therapy plans.
- Improved patient progress by implementing and tailoring therapy plans under the supervision of licensed therapists.
- Reviewed journals and various recourse actions to collect information on treatment and therapies for Type condition.
- Maintained accurate documentation of patient treatments, ensuring consistency of care across therapy sessions.
- Monitored patient progress, adjusting treatment plans to optimize outcomes and achieve therapy goals.
Education Assistant
Class professionals
06.2022 - Current
- Helping pupils with their learning, often with a particular focus on math's, reading and writing
- Supervising group activities
- Setting up equipment for lessons and keeping classrooms safe and tidy
- Helping develop programs of learning activities and adapting appropriate materials
- Motivating and encouraging pupils
- Monitoring and recording children's behavior and progress
Education Assistant
Westminster Primary School
08.2023 - 10.2023
- To act in a caring way towards all children to promote positive relationships
- To interact with families in a positive manner, promoting strong home/school relationships
- To assist teachers in managing classroom behaviors
- Undertake other duties as required and directed by the Principal or Principal's delegate
- Support teachers with and request jobs to support them and the students most importantly
Customer Service Agent
Alinta Energy TSA Group
06.2021 - 01.2022
- Company Overview: west Perth
- Maintain customer accounts and record account information
- Oversee customer financial accounts and process customer adjustments
- Make product recommendations or services to customers based on their needs and preferences
- Oversee a team of customer service representatives and ensure they meet monthly quotas
- Follow communication guidelines, policies and procedures
- Upgrade and cancel customer accounts by customer request
- Handle customer complaints and provide alternatives and/or solutions to ensure resolution of complaints
- Reach out to customers via email and telephone to verify account information
- Set KIP's through products and service promotion during routines calls
- West Perth
Child Care Assistant
Sudbury house childcare Centre & Busy bees childcare Center
01.2018 - 01.2019
- Assisted in the daily routine of appropriate early childhood education
- Positively interacted with children
- Ensured a clean and healthy environment for all children
- Liaised between staff and parents
- Effectively organized playgroups
- Approach each problem with fresh a mind and analytical strategies
Education
Certificate 11 -
Community Services
Allied Health cert 3 -
Skills
- Customer Service
- Problem Solving
- Conflict Resolution
- Integrity
- Confidentiality
- Cleanliness
- Safety
- Patience
- Reliability
- Sensitivity
- Time Management
- Multi-tasking
- Dependability
- Positive Attitude
References
- Jessica Walker, Sales 2IC, 0451694420, jessica.walker115@gmail.com
- Aaron Nathan, Assessor, 0411080223, aaron.nathan@insight.edu.au
- Tegan Pennywick, Supervisor, 0892771099
Qualificationsandlicenses
- Certificate 11 in Community Services
- NDIS worker orientation module - certificate of completion
- NDIS working screening check
- WWC Check
- Police clearance
- Allied Health cert 3
- School Based Education cert 3
- Fully double vaccinated Covid19 and booster Covid19
Certification
Certificate 11 in Community Services
NDIS worker orientation module - certificate of completion
NDIS working screening check
WWC Check
Police clearance
Allied Health cert 3
Timeline
Therapy Assistant
Hall & Prior Aged Care
02.2024 - Current
Education Assistant
Westminster Primary School
08.2023 - 10.2023
Education Assistant
Class professionals
06.2022 - Current
Customer Service Agent
Alinta Energy TSA Group
06.2021 - 01.2022
Child Care Assistant
Sudbury house childcare Centre & Busy bees childcare Center
01.2018 - 01.2019
Certificate 11 -
Community Services
Allied Health cert 3 -
Therapy Assistant
Aegis aged care
Similar Profiles
Sonam LhamoSonam Lhamo
Assistant in Nursing at Aegis Aged Care GroupAssistant in Nursing at Aegis Aged Care Group
LOUISA MAE ESPENILLALOUISA MAE ESPENILLA
Asisstant in Nursing at Aegis Aged CareAsisstant in Nursing at Aegis Aged Care
Pukar K CPukar K C
Registered Nurse at Aegis Aged Care GroupRegistered Nurse at Aegis Aged Care Group
Tshering YangdonTshering Yangdon
Assistant in Nursing at Aegis Aged Care GroupAssistant in Nursing at Aegis Aged Care Group
MUSFIKA BINTE ZAMANMUSFIKA BINTE ZAMAN
Project Support Officer at Anjia Property SettlementProject Support Officer at Anjia Property Settlement