Hajera Begum
Melbourne,VIC
Summary
Results-driven Aviation Security Officer with a proven track record in enhancing safety protocols and ensuring seamless operations. Excels in threat assessment, security protocol compliance, and emergency response coordination, delivering memorable experiences for passengers and staff alike. Known for high productivity in multitasking environments, with a strong focus on critical thinking, communication, and teamwork to foster collaboration and drive positive outcomes. Committed to leveraging strategic planning and risk management skills to continually improve security measures.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Aviation Security Officer
SNP PTY LTD
International And Domestic Airport, NSW
10.2011 - 07.2016
- Inspected aircraft prior to takeoff for potential threats.
- Assessed and monitored security protocols in airports.
- Investigated suspicious activity and reported violations of airport security policies.
- Interacted with passengers regarding security rules and regulations at checkpoints.
- Responded quickly to alarms and other alerts within the airport area.
- Conducted regular patrols around the airport perimeter to ensure safety measures are being followed.
- Implemented new safety initiatives as directed by management.
- Engaged with customers when necessary in order to resolve complaints or provide information about services offered at the airport.
- Monitored and conducted passenger screening.
- Guarded restricted areas to prevent unauthorized entry.
- Searched individuals and baggage for weapons and other prohibited items.
- Verified photo IDs and tickets to allow guests passage.
- Coordinated and maintained smooth passenger traffic flow through airport security checkpoints.
- Assisted passengers with disabilities in walking through screening checkpoints.
- Communicated with other screening staff to promptly call attention to potential or active safety problems.
- Conducted pat-downs and hand-held wand searches of passengers when machine alarms indicated further inspection.
Education
Diploma of Business Management -
SCBIT
6/51 Druitt St, Sydney NSW 03-2010
Certificate IV Cyber Security - Information of Technology
Victoria University
Melbourne, VICSkills
- Access Authorization Strategies
- Observational Skills
- Customer relations skills
- Report development
- Customer service and assistance
- Security protocols
- Patrol procedures
- Threat assessment
- Incident reporting
- Emergency response coordination
- Cultural awareness
- Investigation management
- Safety protocols
- Team collaboration
- Reporting and documentation
- Emergency and non-emergency response
Certification
- Certificate of Achievement - Dangerous Goods Awareness Course- SNP Security Pty ltd.
- Certification of Completion in Customer Service - SNP Security Ptd Ltd
Languages
English
Native/ Bilingual
Affiliations
- Pursuing Training and Internship programme as Soc Analyst
Reference
- Anni Munzir - Victoria University cyber security tutor
- Abdu Rahman - SNP PTY LTD Team leader
Timeline
Aviation Security Officer
SNP PTY LTD
10.2011 - 07.2016
Diploma of Business Management -
SCBIT
Certificate IV Cyber Security - Information of Technology
Victoria University
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