Hakim Alier
Melton,VIC
Summary
Alert Dispensary Assistant with good experience in carrying out day-to-day activities in active pharmacy settings. Knowledgeable and capable in managing pharmacy inventory, providing prescription medications, following regulations and protocols and providing customer service. Consistent in prioritizing safety by disposing of outdated medications properly and reporting any issues or unsafe situations. Personable medical professional with strong background in guiding and assisting customers, helping coworkers and completing important pharmacy tasks. Productive in efficiently ringing customers, providing information and answering calls to deliver superb customer care. Orderly in recordkeeping, inventory control, ordering products and requesting refills from physicians. Multi-talented dispensary assistant consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.
Overview
18
18
years of professional experience
Work History
Dispensary Assistant
Hampton Park
Melbourne, VIC
03.2020 - Current
- Supported pharmacists with day-to-day activities and pharmacy office management functions
- Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers
- Boosted sales and delivered outstanding customer service by assisting customers with pharmacy services, product questions and general store information
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
- Established and maintained patient profiles, updating organizational database with current information
- Located and processed ready prescriptions to customers, distributed medication information documentation and facilitated medication consultations
- Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions and refill instructions
- Monitored inventory levels to inform pharmacists of shortages and facilitate resupply
- Maintained records of prescriptions filled for patients by completing pharmacy log and updating customer accounts
- Drove operational improvements which resulted in savings and improved profit margins
- Maintained excellent attendance record, consistently arriving to work on time
Dispesary Assistant
Melton Chemist Warehouse
Melbourne, VIC
10.2018 - 10.2019
- Resolved conflicts and negotiated mutually beneficial agreements between parties
- Drove operational improvements which resulted in savings and improved profit margins
- Maintained excellent attendance record, consistently arriving to work on time
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
- Monitored social media and online sources for industry trends
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
Youth Leader
Victoria Police
Melbourne, VIC
01.2006 - Current
- Resolved conflicts and negotiated mutually beneficial agreements between parties
- Drove operational improvements which resulted in savings and improved profit margins
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Maintained excellent attendance record, consistently arriving to work on time
- Monitored social media and online sources for industry trends
Education
GED -
Melbourne University
Melbourne, VIC2025
High School Diploma -
International Carer Institute
Online2018
GED -
OUA
Onliner2025
Skills
- Laboratory Operations
- Drug Delivery Mechanisms
- Recordkeeping skills
- Quality Assurance and Control
- Pharmacy protocols
- Laboratory Practices
- Drug Formulation and Compounding
- Project Organization
- Regulatory Compliance
- Organization
- Team Building
- Customer Service
- Communications
- Process Improvement
Refrees
Referees
References
Maryanne 03 9746 8733 Pharmacist Incharge
Bikash 0430 991 415 Pharmacist at Melton Chemist Warehouse
Dr Berhun Ahmed 0405 479 275 Melbourne University Lecturer
Dr Girma 0406 103 001 Victoria community Nurse.
Father Pwoch 0401 640 793 Brisbane Anywaa Church Priest.
Mulugita Kidane. 0411 553 100 Business expert
Timeline
Dispensary Assistant
Hampton Park
03.2020 - Current
Dispesary Assistant
Melton Chemist Warehouse
10.2018 - 10.2019
Youth Leader
Victoria Police
01.2006 - Current
GED -
Melbourne University
High School Diploma -
International Carer Institute
GED -
OUA
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