Shene Andrey Acosta

• Answered customer inquiries via phone, email, and chat.
• Performed administrative tasks such as filing paperwork, updating databases and generating reports.
• Provided excellent customer service to resolve customer complaints in a timely manner.
• Answered customer inquiries and provided accurate information regarding product and services.

• Organized and managed calendars, appointments, and travel arrangements for clients.

• Created spreadsheets in Microsoft Excel for record-keeping and reporting.

• Updated website content with new products or services offered by the company.