Hala Al Qurm
Irbid,Irbid
Summary
Detail-oriented Accountant effectively maintaining accurate accounting information for large-scale financial organizations. History working as part of financial team to manage diverse financial functions, seeking a job in accounting, management or administration.
Overview
1
1
Certification
Work History
Accountant
Rofan School
- Assisted in reducing outstanding accounts receivable balances by diligently following up on overdue invoices.
- Enhanced financial decision-making capabilities by providing timely, accurate information to management through regular performance reports.
- Conducted thorough internal audits to identify discrepancies, recommend corrective actions, and ensure adherence to established policies and procedures.
Accountant
Irbid City Centre Management
- Enhanced financial decision-making capabilities by providing timely, accurate information to management through regular performance reports.
- Supported department objectives by participating in cross-functional projects with other departments as needed.
- Developed comprehensive budgets that aligned with company goals while ensuring fiscal responsibility.
Call Center Representative
Extensya Business Contact Management Solutions
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Streamlined call flow processes for more efficient response times and increased productivity.
- Improved first-call resolution rates with thorough issue analysis and effective problem-solving techniques.
- Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
Education
Bachelor of Science - Accounting
Yarmouk University
Irbid2014
High School Diploma -
Dar Al Oloum Secondary School
Irbid2009
Skills
- Project Management
- Calculating liabilities
- Budget Analysis
- Bookkeeping
- Data inputting
- Invoice balancing
- Customer Service
- Call Control
- Technical Support
- Complaint resolution
- Customer Relationship Management
Certification
- English language course - first level
- ICDL certificate
- Typing course
Languages
Arabic
Native or Bilingual
English
Limited Working
Timeline
Accountant
Rofan School
Accountant
Irbid City Centre Management
Call Center Representative
Extensya Business Contact Management Solutions
Bachelor of Science - Accounting
Yarmouk University
High School Diploma -
Dar Al Oloum Secondary School
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