Hala Fuqaha
Macgregor ,QLD
Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in clinical settings. Knowledgeable in schedule, records and front desk management. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.
Overview
4
4
years of professional experience
Work History
Medical Receptionist
Wellers Hill Medical Centre
05.2022 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
Crew Member
Hungry Jacks
07.2019 - 05.2022
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
Waitress
Arabellas Restaurant
01.2021 - 12.2021
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and maintained customer satisfaction
Education
Bachelors of Nursing -
Queensland University of Technology
Brisbane, QLD11.2025
Skills
- Organization and Time Management
- Teamwork and Collaboration
- Customer Service and Rapport
- Conflict Resolution
- Flexible Hours
- Punctual
Timeline
Medical Receptionist
Wellers Hill Medical Centre
05.2022 - Current
Waitress
Arabellas Restaurant
01.2021 - 12.2021
Crew Member
Hungry Jacks
07.2019 - 05.2022
Bachelors of Nursing -
Queensland University of Technology
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