Summer Trainee, Technical Support & Training
Normet Oy
05.2023 - 08.2023
- Created and launched a course centred around Battery Electric Vehicle training.
- Learned new materials, processes, and programs like Sovelia.
- Assisted in the integration of the Global Technical Support ticketing system to a new interface.
- Conducted research and documentation for an external training portal.
- Aided in editing and reviewing service instruction documentation.
- Shadowed senior team members to learn related jobs and tasks.