Haleigh Caton
Summary
Currently 5+ years of Administration experience, including a Certificate II and III in Business Administration and Certificate III Business Administration (Medical).
Professional with comprehensive experience ready for this role. Equipped with strong skills in leadership, problem-solving, and strategic planning. Known for team collaboration and adaptability, consistently delivering results. Strong communicator with focus on integrity and accountability.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Operational Services Officer
Queensland Health - Warwick Hospital
12.2024 - Current
- Executed daily operational tasks efficiently, ensuring adherence to established protocols and standards.
- Assisted in managing inventory levels, utilizing tracking systems to optimize stock availability.
- Adapted quickly to changing priorities, demonstrating flexibility in a fast-paced environment.
- Collaborated with team members to streamline workflow processes and improve overall productivity.
- Maintained accurate records of transactions and activities to support audit compliance efforts.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Participated in training sessions, enhancing knowledge of operational procedures and safety guidelines.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
Medical Receptionist
Granite Belt Medical Services
09.2024 - 12.2024
- Greeted patients and managed appointment scheduling using electronic health record systems.
- Verified Medicare information and ensured accurate patient data entry.
- Coordinated with medical staff to streamline patient flow during busy periods.
- Implemented office procedures that improved patient check-in efficiency.
- Maintained cleanliness and organization of reception area to enhance patient experience.
- Handled phone calls professionally, directing them to appropriate departments as necessary.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to regulations and medical office policies.
- Managed multi-line phone system and pleasantly greeted patients.
- Responded to patient inquiries, providing information on services and procedures effectively.
Shed Hand/Labourer
Granite Produce
11.2020 - 03.2024
- Boix Machine Operation.
- Daily operation of cardboard box machine.
- Maintained cleanliness and organization of work areas, adhering to safety standards.
- Assisted in inventory management, tracking stock levels and reporting discrepancies.
- Collaborated with team members to optimize workflow efficiency during peak seasons.
- Prepared produce for shipment by sorting, packing, and labelling items accurately.
- Conducted quality checks on products to ensure compliance with company standards.
- Supported training of new staff on operational procedures and safety protocols.
Administration Assistant/Weighbridge Operator
Ridley Agriproducts
03.2020 - 05.2020
- General Administration and Weighbridge Duties.
- Liaising with a variety of staff and personnel.
- Preparing Manufacturing paperwork.
- Recording arrivals and departures of trucks for deliveries.
- Coordinated daily administrative tasks to ensure efficient office operations.
- Managed scheduling, correspondence, and documentation for team members.
- Developed and maintained filing systems for easy retrieval of information.
- Executed record filing system to improve document organization and management.
Administration/Retail Assistant
Millstone Group (Jenco Feeds & Seeds)
03.2014 - 02.2020
- Assisted customers in selecting products, providing knowledgeable recommendations and enhancing overall shopping experience.
- Maintained inventory levels by restocking shelves and organizing product displays effectively.
- Operated point-of-sale system, processing transactions accurately and efficiently to ensure customer satisfaction.
- Collaborated with team members to execute promotional displays, driving increased foot traffic and sales.
- Resolved customer inquiries and complaints promptly, fostering positive relationships and repeat business.
- Preparing and distributing Wholesale orders daily and other stock purchases when necessary.
- Preparing, distributing and receiving Manufacturing paperwork.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Trained new staff on operational procedures, improving team efficiency and service quality.
Station Hand
Habnarey Station
01.2010 - 01.2012
- Sheep Station Hand.
- General Sheep work including mustering in vehicle and on motorbike and assorted yard work.
- Monitored livestock health and ensured proper feeding schedules.
- Implemented safety protocols to maintain a secure working environment.
- Collaborated with team members to streamline daily operations.
- Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
Customer Service Attendant
Spano's IGA
01.2010 - 04.2010
- Customer Service
- Delivering friendly and fast service
- Processing sales for food, beverages and cigarettes
- Cash handling and EFTPOS
Kitchen Hand
Roses Chinese Restaurant
01.2007 - 01.2007
- Kitchen Hand
- Collecting, washing, drying and packing away of all kitchen utensils
- Maintaining the cleanliness of the kitchen
- Working in a team in a fast-paced environment
Education
Certificate III - Business Admin (Medical)
Jigsaw Training Group
01.2021
Certificate III - Business Administration
New England College of Technology
01.2015
Business Administration Traineeship - undefined
Busy at Work
01.2015
Skills
- Self-Motivation
- Punctual and Reliable
- Willingness to Learn
- Task Management
- Customer Centricity
- Work coordination
- Cultural awareness
Certification
Open Unrestricted Car License
Timeline
Operational Services Officer
Queensland Health - Warwick Hospital
12.2024 - Current
Medical Receptionist
Granite Belt Medical Services
09.2024 - 12.2024
Shed Hand/Labourer
Granite Produce
11.2020 - 03.2024
Administration Assistant/Weighbridge Operator
Ridley Agriproducts
03.2020 - 05.2020
Administration/Retail Assistant
Millstone Group (Jenco Feeds & Seeds)
03.2014 - 02.2020
Station Hand
Habnarey Station
01.2010 - 01.2012
Customer Service Attendant
Spano's IGA
01.2010 - 04.2010
Kitchen Hand
Roses Chinese Restaurant
01.2007 - 01.2007
Certificate III - Business Administration
New England College of Technology
Business Administration Traineeship - undefined
Busy at Work
Certificate III - Business Admin (Medical)
Jigsaw Training Group
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