Haley Tran
Burnside,VIC
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Noshy
Kevin Ho
Ravehall , VIC
01.2024 - 06.2024
- Assisted with customer requests and answered questions to improve satisfaction.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Operated equipment and machinery according to safety guidelines.
- Completed routine maintenance and repair.
- Managed inventory and supplies to ensure materials were available when needed.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Identified needs of customers promptly and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Kimasu
Vinh Pham
Ravehall , VIC
11.2023 - 06.2024
- Operated equipment and machinery according to safety guidelines.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Identified needs of customers promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed routine maintenance and repair.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Recognized by management for providing exceptional customer service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Better Homes
Sarah
Caroline Springs , VIC
01.2022 - 06.2023
- Worked effectively in team environments to make the workplace more productive.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Recognized by management for providing exceptional customer service.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Managed inventory and supplies to ensure materials were available when needed.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
Bachelor of Nursing - Nursing
Australian Catholic University
Fitzroy, VIC01-2026
Skills
- Data Management
- First Aid/CPR
- Problem Resolution
- Critical Thinking
- Cultural Awareness
- Friendly, Positive Attitude
- Customer Relations
- Verbal Communication
- Social Perceptiveness
- Supervision and leadership
Accomplishments
- I have managed to conquer the role as a manager
Languages
English
Full Professional
Vietnamese
Professional
Certification
- I underwent a course to achieve an NDIS certificate
- I achieved the Hand Hygiene Certificate to my course
- I have a CPR certificate
Timeline
Noshy
Kevin Ho
01.2024 - 06.2024
Kimasu
Vinh Pham
11.2023 - 06.2024
Better Homes
Sarah
01.2022 - 06.2023
Bachelor of Nursing - Nursing
Australian Catholic University
- I underwent a course to achieve an NDIS certificate
- I achieved the Hand Hygiene Certificate to my course
- I have a CPR certificate
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