Summary
Overview
Work History
Education
Skills
Timeline
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Hali Townsend

Perth,WA

Summary

Detail-oriented administrator with over 2 years of success on a large-scale site. Eager to apply the knowledge learnt whilst working on a construction site and to also draw from past experiences to succeed in a new and challenging role.

Overview

12
12
years of professional experience

Work History

Site Administrator

Hanssen
05.2021 - Current
  • Enhanced site efficiency by streamlining administrative processes and implementing new software solutions.
  • Maintained a safe working environment by conducting site inductions with new starters and sub contractors.
  • Handled sensitive information and personnel information discreetly while maintaining confidentiality protocols at all times.
  • Established strong relationships with key stakeholders to ensure effective communication channels were maintained at all times.
  • Expedited urgent orders upon request, ensuring timely delivery while maintaining overall workflow efficiency.

Marketing and Events Officer

Busselton Jetty
08.2019 - 11.2020
  • Created unique and engaging content for range of social media platforms including Pinterest, FaceBook and Instagram.
  • Stayed updated with latest marketing concepts and techniques.
  • Tracked and analyzed web analytics to recommend proactive adjustments to strategies.
  • Increased credibility and client awareness by developing technical/non-technical marketing collateral and presentations, public relations campaigns, articles and newsletters.
  • Organized, coordinated and deployed tourism events while focusing on delivering superior customer service.

Barista

Kwik Koffee Drive Thru
04.2018 - 08.2019
  • Controlled line and crowd with quick, efficient service.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Complied with standards for merchandising, stocking and storing product.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.

Internship

Cinefest Oz
08.2018 - 08.2018
  • Create a transfer schedule for all attending VIP guests.
  • Acknowledged customer issues and resolved their problems quickly and efficiently.
  • Assist customers in purchasing tickets using Ferve ticketing software.
  • Organised private car transfers with pick up and drop offs.
  • Worked successfully with different methods of data collection.

Barista and Sales Assistant

Fat Duck Cycles and Espresso
01.2012 - 03.2018
  • Opened new merchandise, input into Lightspeed software, stocked the floor racks and shelves.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Processed cash and credit card payments.
  • Addressed problems in a proactive and knowledgeable manner to maintain and enhance customer satisfaction.
  • Conducted market research to learn of current trends and to perform sales activities accordingly.

Marketing and Event Internship

Specialized Bicycle Components
05.2015 - 08.2015
  • Analysed ratings and programming features of competitors to evaluate the effectiveness of marketing strategies.
  • Assisted with promotions to the public and suppliers through events and trade shows.
  • Assisted with pre-event activities including, international travel itineraries, transfers to and from trade show in San Francisco.
  • Assisted with post-event activities including, evaluations and reports.
  • Attended trade show in Morgan Hill, CA and assisted with event operations

Education

Bachelor of Business - Marketing And Event Management

Edith Cowan University
Bunbury
02.2018

Certificate 3 Business Administration

Australian Medical Association
Perth, WA

High School Diploma -

Bunbury Cathedral Grammar School
Bunbury
11.2014

Skills

  • Trade shows and events
  • Promotions and marketing strategies
  • Microsoft Office proficiency
  • Timesheet Processing
  • Schedule Coordination
  • Office Administration
  • Advanced Microsoft Excel skills
  • New Hire Onboarding
  • Supplies Ordering
  • Business Administration
  • Attention to Detail

Timeline

Site Administrator

Hanssen
05.2021 - Current

Marketing and Events Officer

Busselton Jetty
08.2019 - 11.2020

Internship

Cinefest Oz
08.2018 - 08.2018

Barista

Kwik Koffee Drive Thru
04.2018 - 08.2019

Marketing and Event Internship

Specialized Bicycle Components
05.2015 - 08.2015

Barista and Sales Assistant

Fat Duck Cycles and Espresso
01.2012 - 03.2018

Bachelor of Business - Marketing And Event Management

Edith Cowan University

Certificate 3 Business Administration

Australian Medical Association

High School Diploma -

Bunbury Cathedral Grammar School

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Hali Townsend