Halimah Drummond
3 Barnsley Place Cable Beach WA ,Australia
Summary
Detail-oriented team contributor with strong organizational skills. Delivered successful outcomes through hard work and a clear understanding of task requirements. Committed to enhancing team success by ensuring efficiency and attention to detail.
Overview
38
38
years of professional experience
Work History
Receptionist
BASSA Short Stay Accommodation
Broome, WA
02.2025 - Current
- Greeted guests warmly and efficiently checked them into accommodations, enhancing overall guest experience.
- Managed phone calls and directed inquiries to appropriate staff members, improving communication flow within the organization.
- Organized reservations and maintained accurate booking records.
- Facilitated short-term accommodations for guests referred by PATS, BFDVR, DCP, and police department, ensuring safe and timely placements.
Relief House Parent/House Parent
ENAC Hostel
Derby, WA
02.2024 - 2025
- Supported students as a role model, fostering growth in a safe and stable home environment at ENAC hostel for youth in Derby and surrounding communities.
- Organized recreational and educational programs for youth engagement.
- Facilitated communication between residents, staff, and parents.
- Maintained a safe and supportive living environment for all residents.
- Assisted in conflict resolution among residents to promote harmony.
- Monitored resident behavior and provided guidance as needed.
- Collaborated with team members to implement house rules effectively.
Cook
ENAC Hostel
Derby, WA
02.2024 - 01.2025
- Catered breakfast, lunch, dinner, and afternoon teas for 35-40 youth in ENAC hostel, ensuring daily provision of three healthy meals featuring fresh fruits and vegetables to support their nutritional needs.
- Prepared meals aligned with hostel menu and dietary restrictions, enhancing meal satisfaction and accommodating diverse dietary requirements.
- Monitored food quality, ensuring freshness and compliance with health standards, contributing to safe and enjoyable dining experiences.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Maintained cleanliness and organization of kitchen and food storage areas.
- Assisted in inventory management of food supplies and ingredients.
- Wrapped and labeled food items, ensuring proper dating for safety and freshness during storage.
- Followed established procedures and requirements for safe food handling, storage and service.
Aged Care Multiskilled Support Worker
Southern Plus
10.2021 - 08.2023
- Assisted in the care and wellbeing of the elderly by providing social support and personal care with empathy and compassion for the elders in the Broome community.
- Operated machinery to assemble products efficiently and accurately.
- Maintained cleanliness and organization of work area to ensure safety.
- Assisted team members in completing daily production tasks as needed.
Kitchen Hand/Cook
Derby Aboriginal Hostel Limited
01.2005 - 01.2007
- Catered and oversaw kitchen dining services for 40+ residents, providing healthy meals tailored to individual dietary needs to enhance nutrition and support health.
- Managed inventory by monitoring stock levels and restocking supplies to ensure availability of ingredients.
- Disposed of waste following hygiene standards to maintain a clean and safe kitchen environment.
Hotel Receptionist
Tropicana Hotel
Broome, WA
01.1995 - 01.1998
- Greeted guests warmly upon arrival and assisted with check-in procedures.
- Managed front counter bookings and assisted with arrivals, departures, check-ins, and check-outs.
- Managed room reservations using the hotel's property management system efficiently.
- Delivered excellent customer service by promptly responding to guest requests and concerns.
- Executed billing processes, including processing payments and issuing receipts for guests.
Primary School Teacher Assistant
Holy Rosary Primary School Derby
01.1993 - 01.1995
- Guided children in developing foundational reading and writing skills, fostering literacy growth in Year 1 and 2.
- Coordinated interactive classroom activities that promoted active participation and deeper understanding of learning concepts.
- Maintained a safe and inclusive classroom environment for all students.
- Provided individualized support to children, addressing their emotional and physical needs to create a nurturing educational environment.
- Created and maintained a safe, orderly and productive classroom environment.
- Adapted teaching methods to accommodate varying learning styles.
- Instructed students on proper use of equipment and tools used in class projects.
- Developed classroom library and resources to encourage a love of reading and learning.
- Implemented school policies regarding dress code, discipline and attendance.
Screen Printer, Seamstress/Secretary
Ngunga Designs
01.1990 - 01.1993
- Oversaw sales and services at Ngunga Designs, contributing to production of printed products for sale.
- Collaborated with design team to finalize artwork for production.
- Prepared screens with appropriate mesh count, stencils, and emulsions for optimal printing outcomes.
- Prepared substrates by cleaning and aligning materials for printing.
- Cleaned screens with solvents and power washers, ensuring high-quality prints for customer satisfaction.
- Collaborated with team members to create engaging store displays.
Clothing Store Sales And Services
Joybelle
01.1988 - 01.1990
- Delivered customer service and sales support, enhancing shopping experience in retail environment.
- Ensured excellent service and attentive support to customers during face-to-face and phone interactions.
- Executed day-to-day duties with precision, contributing to smooth store operations.
Sales And Services
China Town Music Store
01.1988 - 01.1990
- Guided customers in product selection and recommendations to enhance shopping experience.
- Executed sales transactions accurately, contributing to seamless customer service.
- Provided sales and customer service support in a retail environment.
- Processed payments for merchandise purchases, returns, and exchanges.
- Managed cash register transactions with precision, ensuring compliance with laws and regulations.
- Maintained inventory levels and organized merchandise displays.
- Monitored stock levels throughout the day and notified management when supplies were running low.
- Provided customer service and sales support in a retail environment.
Education
Completion of Year 12 -
Nulungu Catholic College
Broome, WA01-2020
Certificate I - Office Duties
TAFE Broome
Broome, WA, AustraliaSenior Secondary Certificate of Education - Aboriginal Bridging Course, Fine Arts
Curtin University Of Technology
Skills
- Childcare management
- Child supervision
- Crisis intervention
- Effective communication
- Organizational skills
- Flexible schedule
- Self-motivated
- Eager learner
- Dependable and trustworthy
- Strong work ethic
- Cultural awareness
Accomplishments
- Completion Of Year 12 Nulungu Catholic College.
- In Attaining Cert's 1&2 In Business And Office Skills -TAFE Broome.
- Completed The Aboriginal Bridging Course Bridging The Gap To Mainstream University At Curtin.
- Attaining Mainstream Entrance, Studying Fine Arts At Curtin University.
Availability
Monday to Friday
Available On Call Given Suitable Notice
References
- Janelle McKenzie, ENAC Youth Hostel Manager -0488900131
- Ben Burton, CEO Emama Nguda - 0471977390
- Lisa Britton, Case Manager, Wungening Aboriginal Corporation - 0457213690
- Bianca Ternes, BRAHMS - 0424606793
- Kuzi Sukupwanya Manager - 0409702943
- Nathalie Ishiguchi Service And Admin Coordinator - 0498117476
- Zamaya Clements - 0484538597 Business Support Officer
Skills And Qualities
- Work Great With A Diverse Range Of People
- Capable Of Working Unsupervised
- Reliable
- Great Communication
- Trustworthy
- Always Open To Learning New Things
- Motor Vehicle - I Have My Own Transport
- I Am Available
- Organised
- Hard Working
Timeline
Receptionist
BASSA Short Stay Accommodation
02.2025 - Current
Relief House Parent/House Parent
ENAC Hostel
02.2024 - 2025
Cook
ENAC Hostel
02.2024 - 01.2025
Aged Care Multiskilled Support Worker
Southern Plus
10.2021 - 08.2023
Kitchen Hand/Cook
Derby Aboriginal Hostel Limited
01.2005 - 01.2007
Hotel Receptionist
Tropicana Hotel
01.1995 - 01.1998
Primary School Teacher Assistant
Holy Rosary Primary School Derby
01.1993 - 01.1995
Screen Printer, Seamstress/Secretary
Ngunga Designs
01.1990 - 01.1993
Clothing Store Sales And Services
Joybelle
01.1988 - 01.1990
Sales And Services
China Town Music Store
01.1988 - 01.1990
Completion of Year 12 -
Nulungu Catholic College
Certificate I - Office Duties
TAFE Broome
Senior Secondary Certificate of Education - Aboriginal Bridging Course, Fine Arts
Curtin University Of Technology