Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Halle Reynolds

Oyster Bay,NSW

Summary

Dynamic Head Barista with a proven track record at Oak Davis, excelling in team leadership and exceptional customer service. Mastered espresso machine operation, enhancing beverage quality and customer satisfaction. Cultivated a loyal clientele through outstanding interpersonal skills and attention to detail, significantly contributing to the café's success.

Personable and reliable candidate with passion for delivering exceptional customer service and positive, upbeat attitude. Well-versed in coffee brewing techniques and committed to mastering latte art, espresso extraction, and customer satisfaction. Dedicated to creating welcoming atmosphere and ensuring memorable experience for every patron.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Physiotherapy Intern

Nomad Bouldering
Sydney, NSW
04.2023 - 12.2023
  • Observed supervising therapist''s treatment sessions, gaining valuable insights into advanced clinical reasoning skills and techniques.
  • Educated patients on the importance of exercise and self-management strategies, leading to increased adherence to treatment plans.
  • Conducted group therapy sessions focused on balance, strength, and functional movements for more efficient rehabilitation.

Cafe All Rounder

Oak Davis
04.2023 - Current

Executed tasks efficiently to maintain high standards.

  • Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
  • Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
  • Supported fellow team members in achieving a smooth workflow during peak hours.
  • Contributed to team efficiency by cross-training in various roles such as barista, cashier, and food preparer.

Head Barista

Oak Davis
04.2023 - Current
  • Educated employees to ensure consistent performance in all areas of cafe operations.
  • Developed a loyal customer base by fostering strong relationships and consistently delivering high-quality beverages.
  • Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
  • Mentored new staff members on proper techniques for espresso preparation and milk steaming, ensuring high-quality beverages.
  • Managed inventory levels to ensure adequate stock of ingredients and supplies, minimizing waste and reducing operational costs.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Used POS system to accurately enter orders and process payments.

Education

The Jannali High School
11.2023

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Opening and closing duties
  • Exceptional customer service
  • Team leadership
  • Adaptive and creative
  • Espresso machine operation
  • Flexible schedule
  • Punctual and reliable
  • POS system operation

Certification

Certificate from the Five Senses barista academy: Fundamental espresso and milk

Certificate from the Five Senses barista academy: Advanced latte art

Timeline

Physiotherapy Intern

Nomad Bouldering
04.2023 - 12.2023

Cafe All Rounder

Oak Davis
04.2023 - Current

Head Barista

Oak Davis
04.2023 - Current

The Jannali High School
Halle Reynolds