Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hallie Mystakidis

Summary

Reliable, enthusiastic, and compassionate support worker and hospitality professional with hands-on experience across disability support, swim teaching, customer service, food service, and events. Skilled in building rapport with diverse individuals, working in fast-paced environments, and staying calm under pressure. Holds qualifications in community services, swim teaching, and first aid. Passionate about helping others, delivering excellent service, and contributing to positive team environments.

Overview

4
4
years of professional experience

Work History

Independent Support Worker

Self Employed ABN
01.2024 - Current
  • Provide personal care and daily living assistance to individuals with disabilities
  • Support clients with community participation and independence
  • Assist with hygiene, meals, mobility, and medication
  • Communicate with families, services, and healthcare teams
  • Maintain accurate notes and adapt care plans to meet individual needs

Team Member

Hungry Jacks
01.2024 - 01.2025
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.

Learn to Swim Teacher

Boronia Leisure
01.2023 - 01.2024
  • Delivered swim lessons to children and adults
  • Promoted water safety, confidence, and skill development
  • Adapted teaching style to suit different age groups and abilities
  • Maintained safety standards and supervised poolside conduct

Event Staff – Middleman Events

Bill Pan
01.2023 - 01.2024
  • Took orders, served food, and handled payments
  • Delivered friendly customer service in a busy café setting
  • Helped maintain cleanliness and opening/closing procedures
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Organized and detail-oriented with a strong work ethic.

Team Member

Kmart
01.2023 - 01.2024
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members by relaying information on company procedures and safety requirements.

Birdie Cup Eatery (cafe)

MAGGIE BIRDIE
01.2022 - 01.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.

Playground Attendant – Lollipop’s Playland, Knox

Lollipops Playland & Cafe
01.2022 - 10.2023
  • Supervised children and ensured a safe, welcoming environment
  • Assisted with cleaning, party setup, and general operations
  • Monitored playground activities to maintain a safe and enjoyable experience for all visitors.
  • Ensured cleanliness of the playground area by performing daily cleaning tasks and litter removal.
  • Contributed towards a welcoming atmosphere by greeting visitors upon arrival at the playground facility.

Team Member

Red Rooster Restaurant
01.2022 - 01.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Team Member – KFC

KFC
01.2021 - 01.2022
  • Prepared food, took orders, and cleaned work areas
  • Worked under pressure to meet rush-hour demand
  • Maintained friendly, consistent service
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

Education

No Degree - Working With Children Check

Victorian State Government
Melbourne, VIC
01-2025

No Degree - First Aid & CPR Certification

Australian Institute Of Leadership And Safety
Melbourne
04-2024

Certificate II - Community Services, Family And Drugs / Disability

Swinburne University of Technology
Melbourne, VIC
01-2023

Swim Teaching Qualification - Swim Teaching

Life Saving Vic
Boronia
01-2023

No Degree - Barista

Melbourne Barista Academy
Melbourne, VIC
01-2022

Skills

  • Disability & Community Support
  • Swim Teaching
  • Hospitality & Food Service
  • Customer Service & Communication
  • Team Collaboration
  • Attention to Detail
  • Time Management
  • Problem Solving
  • Cash Handling & POS Operation

Timeline

Independent Support Worker

Self Employed ABN
01.2024 - Current

Team Member

Hungry Jacks
01.2024 - 01.2025

Learn to Swim Teacher

Boronia Leisure
01.2023 - 01.2024

Event Staff – Middleman Events

Bill Pan
01.2023 - 01.2024

Team Member

Kmart
01.2023 - 01.2024

Birdie Cup Eatery (cafe)

MAGGIE BIRDIE
01.2022 - 01.2024

Playground Attendant – Lollipop’s Playland, Knox

Lollipops Playland & Cafe
01.2022 - 10.2023

Team Member

Red Rooster Restaurant
01.2022 - 01.2023

Team Member – KFC

KFC
01.2021 - 01.2022

No Degree - Working With Children Check

Victorian State Government

No Degree - First Aid & CPR Certification

Australian Institute Of Leadership And Safety

Certificate II - Community Services, Family And Drugs / Disability

Swinburne University of Technology

Swim Teaching Qualification - Swim Teaching

Life Saving Vic

No Degree - Barista

Melbourne Barista Academy

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Hallie Mystakidis