Hameed Syed
Truganina
Summary
A focused and goal-oriented individual who is a systematic, resilient, organized, and hardworking team player with 15 years of IT experience. Currently spearheading efforts as Lead Cloud/DevOps Engineer in INFOSYS with good exposure to Agile (Scrum)delivery methods within complex AWS cloud environment. My attention to detail,clear communication, and staying calm during incidents are my strengths. Professional Summary IT professional with 15 years of experience in Development and Support of both infrastructure and applications. A highly experienced and qualified individual with over a 5+ years’ experience, specializing in cloud architecture and implementing complex cloud-based systems in AGILE environment. Professional Organizations Infosys Australia National Australia bank Capgemini (Previously Known as KANBAY), Capgemini India Pvt. Ltd. Cloud Certifications: AWS Certified cloud Practioner
Overview
16
16
years of professional experience
Work History
Lead cloud Engineer
BHP Billiton
12.2022 - Current
- With Monitoring tools like Splunk
- Project, Working with cloud architects and consultants to implement cloud infrastructures
- Responsible for preparing the cloud infra & services as per design provided by cloud architects
- Automate repetitive tasks
- Manage servers & applications as per wave planning
- Troubleshoot issues reported in the AWS environment
- Document each step involved during the initial setup.
Devops /lead/manager
Services Australia
06.2022 - 12.2022
- Experience in configuring and supporting services in AWS cloud
- Creating and mainting pipelines in GitLab
- Deployment and configuration of PEGA application in OpenShift/Kubernetes containers
- Upskilling team members
Delivery Lead
02.2015 - 09.2017
- Managing multiple CAPS Projects simultaneously going into bank Enterprise Releases
- Engaging with Delivery Leads and keeping track of the projects and following up with Design, Build , Delivery and Defects to keep the stakeholders and the release managers updated
- Following Up with SCM to generate reports to track code overlap (Life cycle Management) and also make sure that Projects in different release are not using any uncontrolled life cycles
- Representing each Project in the release forums with status update
- Updating release tracker with every project planning to go into release or outside release
- And also finding out the impact to the existing projects in the release
- Also maintain the assets tracker and release schedules
- Achievement:
- Release Management ,Managing SIT environments and SIT Data
- Leadership skills and Vendor Management
- Project:-B2K releases /various Credit Cards Projects Duration
Devops Engineer
Microservices
01.2017 - 05.2017
- Monitoring and installing infrastructure and applications
- Maintain infrastructure on cloud platforms
- Creating and mainting pipelines in Jenkins using Groovey
- Creating Dashboards and alerting for microservices in SPLUNK
- Performing Maintaining actives like patching and other upgrades in AWS for the instances
- Stakeholder engagement and reporting
- Managing urgent and high impact incidents and dialing into tech bridges if required
- Managing Problem, known Errors and prioritizing them and also fixing them
- Managing BAU changes including analysis and impact to other assets teams an engaging them
- Managing business reporting task
- Arranging and running Knowledge session for team uplift
- Running daily stand-ups
- Managing the team in absence of Lead
- Documenting New Processes and creating Knowledge management assets
- Achievement:
- Leadership skills
- Business relationship management
- 3rd Party and Vendor relationship management
- Mentoring Team Members and Technical knowledge on Cards systems
- Cost Saving and schedule adherence
- Delivering Quality outcomes
- Overall understanding of various cards modules and their business functions
- Vision Plus compliance /Enhancements
Tech Lead
01.2014 - 02.2015
- Gather Requirements from Business Teams
- Detailed Impact analysis to understand the downstream Impact and providing high level estimates
- High Level Design and Detailed Design documentation
- Regression and Performance Testing of Applications
- Assist Testing team in preparing Test Plans for System Testing
- Deploying source code files on to onsite testing environments
- Reviewing the code and test results
- On-Site, Offshore Co-ordination
- Documentation, assist in Implementation and hyper care tasks
- Reusable Artifacts and Checklists creation to improve the process
Analyst Programmer
Credit Cards Nextgen
06.2010 - 02.2015
- I have worked extensively on credit cards Next generation project within cards Delivery team, which involves work in Core credits cards Programs and various modules like B2K and TRAMS(transaction Management system)
- Key Responsibilities:
- Development of programs based on design documents
- Unit Testing of the programs
- Providing fixes to the programs which are not performing as per the design
- Development and review of test scenarios and test scripts
- Manual Test Script execution, raising defects in ALM
- Environment data setup for various test cases eg
- Test files and online regions
- Maintaining Defect Log sheet and individual defect status
- Root Cause Analysis for all the defects raised
- Preparing Defect Metric sheets
- Comparing results of Metric Sheets with earlier Regression Metric Results
- Preparing Action Items for development teams to avoid similar defects in future
Associate Consultant
Plus, Capgemini
06.2007 - 02.2010
- As part of Capgemini I was part of various vision plus
- Project especially involving CMS (Credit management system) and TRAMS, LMS (Letter Management system) and CTA (Collection Tracking agency)
- Key Responsibilities:
- Development of programs based on design documents
- Unit Testing of the programs
- Providing fixes to the programs which are not performing as per the design
- Development and review of test scenarios and test scripts
Education
Master’s - Information Technology
University of South Australia
Bachelor’s - Computer Applications
Birla Institute of Technology
Skills
- Skills Profile
- 5 years of experience in AWS cloud
- Understanding of traditional infrastructure and a good understanding of cloud infrastructure & services
- Good understanding of AWS Services covering IaaS, PaaS & SaaS
- Good awareness of end-to-end business applications
- Great analytical skills and enjoys working in a fast-paced environment
- Experience working in Agile environments
- Experience in managing, provisioning, and configuring the AWS services (IAM,EC2, ECS(ec2 and fargate), EKS,ELB, RDS, Route53 & S3, VPC, Cloud Watch, RDS, SNS, OpenSearch, kinesis DataStream, kinesis firehose, ACM and WAF) as per the business needs
- Experience in creating VPC with private and public subnets, route tables, Internet gateway, and NAT gateway as per requirement Experience in creating VPC peering connections between VPC
- Experience in Infrastructure as code using terraform Ansible and CloudFormation template
- Experience in creating and configuring RDS instances with multi-AZ and read replicas
- Experience with version control tool like GIT and GITLAB
- Experience with build tools like Maven and Gradle
- Experience with integration tool like Jenkins and GITLAB
- Experience in building and deploying CI/CD pipelines (using Groovy and bash) and testing techniques, along with documentation
- Awareness of compliance and security standards
- Experience with containers and enterprise container platforms (Docker,ECS,EKS,Kubernetes,openshift,dockerSwarm)
- Good understanding of messaging services like MQ and Kafka
- Experience in bash and python scripting
Accomplishments
- Manual Test Script execution, raising defects in ALM
- Environment data setup for various test cases eg
- Test files and online regions
- Maintaining Defect Log sheet and individual defect status
- Preparing Defect Classification Report
- Root Cause Analysis for all the defects raised
- Preparing Defect Metric sheets
- Comparing results of Metric Sheets with earlier Regression Metric Results
- Preparing Action Items for development teams to avoid similar defects in future
- Certification/Training
Timeline
Lead cloud Engineer
BHP Billiton
12.2022 - Current
Devops /lead/manager
Services Australia
06.2022 - 12.2022
Devops Engineer
Microservices
01.2017 - 05.2017
Delivery Lead
02.2015 - 09.2017
Tech Lead
01.2014 - 02.2015
Analyst Programmer
Credit Cards Nextgen
06.2010 - 02.2015
Associate Consultant
Plus, Capgemini
06.2007 - 02.2010
Master’s - Information Technology
University of South Australia
Bachelor’s - Computer Applications
Birla Institute of Technology
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