HAMID SAFARI
Salisbury East,Australia
Summary
Dynamic and results-driven professional with a strong background in retail sales, customer service, and product knowledge. Proven track record of consistently achieving sales targets through effective communication and a deep understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that drive customer loyalty. Successfully improved store layout for enhanced product visibility and accessibility, resulting in smoother customer flow and increased satisfaction. A people-oriented team leader adept at monitoring performance, delegating tasks, and motivating team members. Skilled in daily team management and fostering clear communication. Collaborative, resourceful, and dedicated to identifying customer needs and delivering creative solutions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service | Team Member
REDWOOD PARK CHICKEN BAR
Redwood Park, Australia
03.2022 - Current
- Provided excellent customer service to ensure satisfaction and resolve customer inquiries efficiently
- Maintained positive attitude while adeptly solving complex customer issues
- Displayed flexibility and adaptability in responding to changing workloads quickly
- Assisted customers through phone, email, chat or face-to-face interactions professionally
Team Member
COLES
Salisbury Downs, Australia
12.2022 - 04.2023
- Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems
- Communicated effectively with customers, supervisors, and team members
- Performed opening and closing duties, including store cleaning and restocking
- Assisted customer with finding items that they needed
Customer Service | Chef Assistant
CAFE BRUNELLI
Salisbury, Australia
08.2021 - 03.2022
- Maintained high standards of food safety and sanitation regulations at all times
- Completed tasks assigned within specified timeframes without compromising quality standards
Education
SALES REPRESENTATIVE IN REALESTATE -
ENTRY EDUCATION
11.2024
YEAR 12 - SOUTH AUSTRALIAN CERTIFICATE OF EDUCATION
ROMA MITCHELL SECONDARY COLLEGE
Adelaide10.2024
Skills
- Expertise in Microsoft PowerPoint
- Efficient Transaction Management
- Clear Interpersonal Communication
- Technical Proficiency
- Microsoft Office Proficiency
- Maintains Composure Under Stress
- Expertise in Accounting Software
- Advanced Accounting Course Proficiency
Certification
- Australian Driver's Licence
- Certificate of proficiency at Australian Mathematics Competition
- Certificate of Entrepreneurship at Young Change Agents
- Stage 2 Accounting class representative (A+ student in class)
References
- Sotithya Gardener, Coordinator: EAL & International Education Teacher, 61881614600, sotithya.gardner903@schools.sa.edu.au, Roma Mitchell Secondary College
- Antonio Mastropasqua, Teacher, 81614600, Antonia.Mastropasqua593@schools.sa.edu.au, Roma Mitchell Secondary College
Timeline
Team Member
COLES
12.2022 - 04.2023
Customer Service | Team Member
REDWOOD PARK CHICKEN BAR
03.2022 - Current
Customer Service | Chef Assistant
CAFE BRUNELLI
08.2021 - 03.2022
SALES REPRESENTATIVE IN REALESTATE -
ENTRY EDUCATION
YEAR 12 - SOUTH AUSTRALIAN CERTIFICATE OF EDUCATION
ROMA MITCHELL SECONDARY COLLEGE
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