Hamid Safari
Adelaide,SA
Summary
Dynamic customer service and finance managing skill with a proven track record at Coles group and Max Wall Building Solutions, excelling in accounts management and client relations. Expert in payment processing and Invoicing, I effectively reduced outstanding receivables through proactive communication and negotiation. Known for strong interpersonal skills, I thrive in high-pressure environments, ensuring customer satisfaction and loyalty.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager, Accounts and Finance
Max Wall Building Solutions Pty Ltd
12.2023 - 02.2025
- Served as a trusted financial and accounts manager to builders and the owner, providing expert guidance on matters related to budgeting, forecasting, and capital allocation.
- Managed accounts payable and receivable functions, ensuring timely processing of transactions while maintaining accurate records.
- Reduced outstanding receivables by diligently following up on overdue invoices and negotiating payment terms with clients.
- Communicated with the owner in relation to invoices, quotes and general administration duties
Customer Service Representative
Coles Group
12.2022 - 04.2023
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Managed high-stress situations effectively, maintaining companies values and goodwill while resolving disputes or conflicts.
- Contributed to general and special master classes to expand my knowledge within the overall company
Customer Service Representative
Cafe Brunelli
08.2021 - 04.2022
- Managed busy situations effectively, maintaining professionalism under pressure while resolving disputes and problems.
- Resolved customer complaints with empathy, resulting in increased loyalty and satisfaction.
- Assisted managers in handling escalated calls efficiently, finding satisfactory resolutions for both customers and the business.
- Responded to customer requests for products, orders, and feedbacks.
Education
Bachelor of Construction Management - Construction Industry
University of South Australia
Adelaide, SA10-2027
Sales Representative Registration – SA - RealEstate
Entry Education (Educational Institution)
South Melbourne, Victoria08-2025
SACE (South Australian Certificate of Education) - SACE Completion
Roma Mitchell Secondary College
Gepps Cross, SA11-2024
Skills
- Microsoft office proficiency
- Ability to problem Solve and use initiative
- General ledger maintenance
- Accounts payable management
- Client relationship management
- Interpersonal skills
- Payment processing
- Brand representation
- rapid skill development
Certification
- Working with Children Check WWCC Training
- Licensed Masterclass for Responding to Risks of Harm, Abuse and Neglect – Education and Care
- Member of AIB, Australian Institute of Building
Timeline
Assistant Manager, Accounts and Finance
Max Wall Building Solutions Pty Ltd
12.2023 - 02.2025
Customer Service Representative
Coles Group
12.2022 - 04.2023
Customer Service Representative
Cafe Brunelli
08.2021 - 04.2022
Bachelor of Construction Management - Construction Industry
University of South Australia
Sales Representative Registration – SA - RealEstate
Entry Education (Educational Institution)
SACE (South Australian Certificate of Education) - SACE Completion
Roma Mitchell Secondary College
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