To utilize my skills and abilities to support my community, demonstrating my comprehension and communication aptitude to deliver the desired outcome for my clients and employer. I am seeking an opportunity to expand my skills and use my abilities to its full extent in an exciting position which will provide a platform for professional growth and success. I feel with my experience in warehousing will be of value to my employer as I will strive to gain experience and knowledge in the industry and to also face new challenges whilst working with a great team.
Overview
12
12
years of professional experience
Work History
Apple Mobile Technician
DHL Supply Chain,Apple Care
Sydney, NSW
10.2018 - 02.2023
Lead a team & ensure that objectives are communicated and achieved on a daily basis
Ensure operational performance across all functions including but not limited to: inbound/outbound/picking/packing/inventory
Support & drive inventory control and accuracy across the operation
Customer interaction including maintaining good working relationships & responding to all enquiries in a timely manner
Maintaining stock integrity in warehouse including adhering to DHL policies & procedures
Following safe work practices and work instructions
Assist with identifying training needs & opportunities to develop the team
qualities & qualifications:
Operational experience working in a high volume warehouse/3PL environment
Proven customer facing experience with the ability to deliver superior customer service
Ability to communicate effectively with various stakeholders
Demonstrated Leadership skills
WMS experience – including exposure to the various functions
A clear understanding of inventory management & the investigation process
Proficient Microsoft Office skills (Word, Excel, PowerPoint)
Production line
Master Catering Services
06.2017 - 09.2017
Dispatch and receiving
General warehouse hand
Pick & Packing
Product knowledge study
Manufacturing
Inventory skills
Production line
Pendle Ham & Bacon Curers
01.2013 - 01.2016
Dispatch and receiving
Product knowledge study
Manufactoring
Inventory skills
Knowledge with warehouse machinery
Floor staff | Wait staff
Cyrus The Great Restaurant
05.2013 - 08.2013
Back of house
Responsibilities:
Busy restaurant located in Willoughby NSW, responsible for working throughout the store in various roles in a fast paced environment
Preparation of all food for cooking to meet customer demands, ensuring high attention to food hygiene
Presentation of food for customers, ensuring all food is presented well and in line with restaurant procedures
Serving Customers, ensuring high level of service to encourage customer loyalty
Handling cash and operating the cash register accurately
Cleaning of the store with high attention to hygiene requirements, ensuring all rubbish is disposed of in the correct manner
Working in a close team environment, supporting team members to ensure the store runs smoothly and customers are served promptly.
Factory
TEYS Australia
02.2011 - 07.2013
Leading provider of red meat &
Supply chain solutions, /production duties
Responsibilities, Loading and unloading several types of meat and necessary equipment and transporting them around factory for processing
Operating machines to lift, place and remove goods
Assisting with process of meat distribution
Packing and working on production line
Education
Cert III in Community Services -
TAFE
Diploma of Information Technology -
Tehran University
Skills
Skills Summary
Warehouse Operations: Loading/unloading goods as well as pick & pack Heavily involved in production line, manufacturing skills, receiving and dispatch of goods, stock management & inventory skills
Workplace Health and Safety: Knowledge of WHS processes and procedures
Team Working: Proven ability to work well in a team environment, ensuring all business goals are achieved
Working under Pressure:
Goal focused with the ability to work in high volume and time sensitive environments, achieving all targets
Initiative: Ability to take instruction and use initiative to achieve results with minimal supervision
Detail Orientated: High attention to detail with the ability to follow processes and procedures and complete work accurately
Customer Service: Excellent customer service skills with good communication ability