Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hamid Shinwari

Box Hill,NSW

Summary

Proven leader with a track record of enhancing customer satisfaction and team performance at Woolworths. Excelled in strategic planning and complex problem-solving, fostering high-performing teams and achieving significant financial growth. Skilled in operations management and verbal communication, adept at mentoring for leadership development. Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

3
3
years of professional experience

Work History

Nightfill Manager

Woolworths
09.2021 - Current
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.

Education

Bachlors - Business

Western Sydney University
Sydney NSW
11.2026

Diploma - Business

Tafe Nsw
Sydney NSW
09.2020

Certificate IV - Business Services

Tafe NSW
Sydney NSW
11.2019

Skills

Team Leadership

Time Management

Verbal and written communication

Complex Problem-Solving

Staff Management

Strategic Planning

Operations Management

Project Management

Cross-Functional Teamwork

Customer Relationship Management (CRM)

Timeline

Nightfill Manager

Woolworths
09.2021 - Current

Bachlors - Business

Western Sydney University

Diploma - Business

Tafe Nsw

Certificate IV - Business Services

Tafe NSW
Hamid Shinwari