Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

HAMISH MCCOLL

Adelaide

Summary

As an enthusiastic and driven University student commencing my Honours Degree, I bring a strong foundation in communication, problem-solving, and technical skills. Over the past four years, I have refined my abilities in data entry, coding, and data analysis through academic projects and hands-on experience. In addition, my work providing care to children in a school setting has developed my capacity for building positive relationships, navigating sensitive situations with confidentiality, and maintaining open, inviting communication. Passionate about service to others, I am eager to continue growing professionally and contribute meaningfully to a long-term role within a dynamic and supportive environment.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Education Support Officer - OSHC

St Mary's College
02.2023 - Current
  • Communicated regularly with parents and staff via phone and email to update them on children's progress, behaviour, and to raise any concerns.
  • Maintained accurate records of student attendance, progress, and behaviour.
  • Ensured compliance with relevant policies regarding confidentiality and data protection.
  • Effectively managed conflicts between children by using active listening, mediation, and problem-solving strategies to promote positive communication, and help children resolve differences in a respectful manner.
  • Demonstrated empathy and understanding to help children manage transitions from school to aftercare, providing reassurance and guidance when needed.
  • Promoted positive behaviour by setting clear expectations and reinforcing appropriate social interactions among children.
  • Coordinated school activities with efficiency.

Sales Assistant

Baker's Delight
08.2019 - 12.2022
  • Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
  • Organised stockroom shelves, racks, and bins according to store layout and product categories.
  • Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
  • Ensured compliance with company policies and procedures at all times.
  • Completed daily reports on sales performance metrics, such as units sold per hour, day, week, and month.
  • Processed orders accurately and efficiently using a POS system.

Sales Assistant

KFC
02.2019 - 08.2019
  • Followed proper cash handling procedures when accepting payments from customers.
  • Communicated effectively with kitchen staff regarding order details, special requests, allergies.
  • Took orders from customers accurately and efficiently.

Education

Bachelor of Psychology (Advanced) (Honours) - Psychology

The University of Adelaide
Adelaide, SA
10-2025

High School Diploma -

Muirden Senior College
Adelaide, SA
12.2021

Skills

  • Data Filing: Strong understanding of sorting, categorising, and filing quantitative and qualitative data
  • Data coding: Knowledge using SPSS and RStudio to analyse both quantitative and qualitative data
  • Communication Skills: Proficient in facilitating clear and effective communication between parties
  • Conflict Resolution: Able to utilise strategies to resolve conflicts effectively when they arise
  • Personable: Approachable demeanour to help foster connections
  • Punctual: Deadline-Oriented approach to work
  • Person-Centred: Emphasis on individuality and utilisation of holistic approaches when problem solving

Accomplishments

  • Achieved a 6.5 GPA in the Bachelors of Psychology Advanced Program (2024)
  • Golden Key International Honour Society Invitation Recipient (2023)
  • Top 15% in Academic Performance out of 400 Universities Globally (2023)
  • Certificate of Excellency in English (2021)
  • Certificate of Excellency in Business Innovation (2021)

Certification

  • RRHAN Certificate 2024
  • HLTAID012 Provide First Aid in an education and care setting
  • HLTAID011 Provide First Aid
  • HLTAID001 Provide basic emergency life support
  • HLTAID009 Provide cardiopulmonary resuscitation

Timeline

Education Support Officer - OSHC

St Mary's College
02.2023 - Current

Sales Assistant

Baker's Delight
08.2019 - 12.2022

Sales Assistant

KFC
02.2019 - 08.2019

Bachelor of Psychology (Advanced) (Honours) - Psychology

The University of Adelaide

High School Diploma -

Muirden Senior College

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