Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hamish Myles

Balmain,NSW

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Also a Passionate employee who is loyal to a company who provides a healthy work/life balance whilst also provided the skills and learning opportunities for me to become more knowledgeable and a better employee.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Colossalbet
01.2021 - Current
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Investigated and resolved any errors or issues occurring on the site.
  • Trained staff on operating procedures and company services.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Worked flexible hours across night, weekend, and holiday shifts.

Youth Sports Coach

Shore
01.2021 - 05.2022
  • Mentored athletes on leadership qualities, fostering a supportive atmosphere among teammates.
  • Collaborated with other coaches to develop comprehensive training programs for optimal player development.

Education

Undergraduate - Construction Project Management

University of Technology Sydney (UTS)
Sydney
11.2025

High School Diploma -

Shore
North Sydney
12.2020

Skills

  • Customer Relationship Management (CRM)
  • Client Relations
  • Communication Skills
  • Calm Under Pressure
  • Ability and Want to Learn Quickly about the Construction Industry
  • Passionate about being a Highly Skilled employee

Timeline

Customer Service Representative

Colossalbet
01.2021 - Current

Youth Sports Coach

Shore
01.2021 - 05.2022

Undergraduate - Construction Project Management

University of Technology Sydney (UTS)

High School Diploma -

Shore
Hamish Myles