Hamish Tang
Melbourne,Australia
Summary
Results-driven professional with multi-industry sales experience, known for high productivity and efficient task completion. Client-oriented service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Prospector/Sales Assistant
CHN Real Estate
Melbourne, Victoria
01.2025 - Current
- Conduct high-volume outbound prospecting calls to identify potential property listings, qualify leads, and schedule appointments for senior sales agents.
- Maintain and update CRM database, ensuring all client interactions and lead statuses are accurately documented to optimize follow-up and sales tracking.
- Provide administrative support to sales agents by preparing property reports, coordinating open houses, and managing listing documentation.
- Assist in the preparation of listing presentations and comparative market analyses (CMAs) to support client acquisition and retention efforts.
- Collaborate with marketing team to develop and execute targeted campaigns that generate new leads and drive property inquiries.
- Deliver personalized customer service, addressing client inquiries and concerns with professionalism and prompt resolution to enhance client satisfaction.
- Continuously monitor local property markets and competitor activities to provide insights that inform sales strategies and client recommendations.
Membership Sales Consultant
Fitness First
Melbourne, Victoria
07.2022 - 12.2024
- Achieved consistent top-performer status, averaging 60+ personalized sales presentations and facility tours monthly, with a closing rate exceeding 78%.
- Executed community outreach initiatives, generating high-quality leads that increased monthly memberships by 20%.
- Actively engaged in member retention programs, achieving a 15% reduction in cancellations through regular client check-ins and tailored fitness solutions.
- Maintained a 15% increase in member satisfaction ratings with zero negative feedback through exceptional customer service.
- Built strong interpersonal connections, fostering a welcoming environment through direct personal engagement and social media channels.
Swimming Instructor
Hawthorn Swimming Clinic
Melbourne, Victoria
06.2021 - 06.2022
- Conducted swimming lessons for over 100 children aged 3-14, focusing on skill development, safety, and confidence in the water.
- Established strong rapport with both parents and students, providing regular progress updates and personalized feedback.
Club Administration and Football Coach Intern
Juventus Academy Melbourne | Brimbank Stallions FC
Melbourne, Victoria
07.2021 - 12.2021
- Supported administrative operations, including data analysis, event coordination, and member communications.
- Assisted club director with various administrative tasks, ensuring smooth communication between club management and members.
- Managed data analysis projects and created presentations to support operational improvements.
Education
Bachelor & Diploma of Business - Management
La Trobe University
Melbourne, Victoria07.2022
Skills
- CRM management
- Prospecting and lead generation
- Data analysis and CRM tools
- Sales and business development
- Administrative support and reporting
- Sales presentations
- Client engagement and retention
- Strategic campaigns and market analysis
- Multilingual communication (English, Cantonese, Mandarin)
- Microsoft Office Suite (Excel, PowerPoint, Word)
Websites
Languages
English
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual
References
References available upon request.
Timeline
Prospector/Sales Assistant
CHN Real Estate
01.2025 - Current
Membership Sales Consultant
Fitness First
07.2022 - 12.2024
Club Administration and Football Coach Intern
Juventus Academy Melbourne | Brimbank Stallions FC
07.2021 - 12.2021
Swimming Instructor
Hawthorn Swimming Clinic
06.2021 - 06.2022
Bachelor & Diploma of Business - Management
La Trobe University
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