Hammad Ahmad
Perth,WA
Summary
Aeronautical engineer with a strong foundation in applying theoretical principles to practical challenges in aviation. Proven ability to diagnose and repair complex mechanical systems, including aircraft engines. Skilled in integrating engineering knowledge with hands-on problem-solving to enhance aircraft performance and safety.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
British Petroleum
05.2023 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Intern
Penjet
12.2023 - 02.2024
- Working at Penjet allowed me to apply theoretical knowledge to real-life problems. My primary experience involved repairing mechanical components of aircraft, such as engines. This hands-on work significantly enhanced my practical skills and understanding.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Education
Bachelor of Technology (Aeronautical) -
Edith Cowan University
Perth, WA11.2025
Skills
- Aerodynamics expertise
- Continuous Learning Attitude
- Computer-Aided Design
- Stress Analysis Techniques
- Technical Analysis
- Systems Engineering
Timeline
Intern
Penjet
12.2023 - 02.2024
Customer Service Representative
British Petroleum
05.2023 - Current
Bachelor of Technology (Aeronautical) -
Edith Cowan University
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