Hammad Bin Moin Sheikh
Adeliade ,SA
Summary
Capable professional experienced in helping users correct problems with computer systems, mobile devices, and peripheral equipment. Knowledgeable about usability and security concerns. Comfortable working alone to successfully investigate and troubleshoot problems. Focused professional with extensive knowledge of threat detection, prevention and analysis. Leverages expertise in security software and products to build solid it security infrastructure. Detail-oriented leader and proactive communicator dedicated to safeguarding against threats. Strategic professional skilled in risk assessment and penetration testing. Oversees firewall installation and data encryption to reduce vulnerabilities. Safeguards company data through stringent enforcement of security protocols.
Overview
4
4
years of professional experience
Work History
Retail Team Member
Ampol Australia LTD
Adelaide , SA
06.2022 - Current
- Performed cashier duties including processing payments, refunds, and exchanges using a POS system.
- Attended regular staff meetings designed to improve efficiency within the retail space.
- Participated in inventory control activities such as cycle counts and stock rotation.
- Greeted customers and provided assistance to them in the store.
IT Support
Skyfit International
Karachi, Pakistan
01.2021 - 12.2022
- Received requests for IT support from internal production departments.
- Implemented remote control solutions such as Remote Assistance and Dameware Mini Remote Control for IT support staffs.
- Collaborated closely with other departments such as operations teams and IT support staff when needed.
- Network drive access issues, software licensing management, and raise related issues to the relevant team.
- Support cloud application and services.
- Successfully handled high volume of tickets with accuracy and attention to detail.
- Proficient in managing and resolving tickets in the ServiceNow platform efficiently.
Education
Bachelor Of - Information Technology
Victorian Institute of Technology
Adelaide, SA10-2024
Skills
- Microsoft Azure Active Directory 356
- Back Up Solution (cloud / on premises)
- Windows Linus Ubuntu installation and troubleshooting
- Wireshark Data Milner
- Pfsense (Network security)
- ProDiscover Nesses Nmap Autopsy FKT imager
- Endpoint management and Security (MS Intune)
- Snort Claim AV
- Window Server Management
- Ticketing System ServiceNow
- Network and Device penetration Testing
Capstone Project
- Developing and implementing data and system security measures.
- installing firewalls, VPN servers, IPS/IDS for traffic control and analyzing the traffic in detail; by using Dataminer and Wireshark.
- Patching the devices/ servers and their access control by using MS Intune.
- Creating training programs for the security awareness and using new technologies.
Accomplishments
- Successfully integrating my skills into projects to accomplish the results through out the degree. Recently being awarded in a Dean's Honors list
Languages
English
Professional
Timeline
Retail Team Member
Ampol Australia LTD
06.2022 - Current
IT Support
Skyfit International
01.2021 - 12.2022
Bachelor Of - Information Technology
Victorian Institute of Technology
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