Summary
Overview
Work History
Education
Skills
Timeline
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Hamza Ali

Melbourne

Summary

Dynamic food service professional with a proven track record at McDonald's, excelling in customer service and safe food handling. Recognized for maintaining high standards of sanitation and fostering team collaboration, ensuring a seamless dining experience. Committed to quality and efficiency, consistently enhancing customer satisfaction through attentive service and effective multitasking.

Overview

4
4
years of professional experience

Work History

Food Preparation Worker

McDonald's
01.2023 - Current
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
  • Maintained a clean and sanitary workspace, adhering to strict health and safety standards for optimal work conditions.
  • Multitasked effectively during high-volume periods by prioritizing tasks based on urgency and importance.
  • Supported kitchen team by being responsive and pitching in to complete tasks.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Cashier and Barista

McDonald's
02.2022 - 01.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Ensured smooth operation of the cafe during busy periods by prioritizing tasks efficiently under pressure without sacrificing quality or customer service standards.
  • Received recognition from management for exceptional customer service skills and dedication to maintaining a positive work environment.

Server

The Cheesecake Shop
03.2022 - 11.2022
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

Certificate IV - Nutrition

RMIT University
Melbourne, VIC
11-2029

Skills

  • Customer service
  • Safe food handling
  • Equipment sanitation
  • Team collaboration
  • Temperature monitoring
  • Restaurant equipment maintenance

Timeline

Food Preparation Worker

McDonald's
01.2023 - Current

Server

The Cheesecake Shop
03.2022 - 11.2022

Cashier and Barista

McDonald's
02.2022 - 01.2023

Certificate IV - Nutrition

RMIT University

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Hamza Ali