Hamza Azad
Melbourne
Summary
Dynamic and results-oriented professional with extensive experience in team training and leadership, notably at McDonald's. Excelled in staff motivation and effective communication, enhancing team performance and customer satisfaction. Demonstrated proficiency in pallet jack operation and a keen attention to detail, ensuring operational excellence and safety. Proven track record in fostering environments that encourage skill development and positive behavior, as evidenced by improved employee efficiency and engagement.
Overview
4
4
years of professional experience
Work History
Crew Coach/Trainer
Mcdonalds
05.2022 - Current
- Trained new team members on procedures, customer service, and sales techniques.
- Transported items to delivery pallets using electric pallet jack.
- Assembled pallets and crates for secure transportation of products.
- Stocked shelves to organize aisles in assigned department.
- Assisted other team members to achieve goals.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, drive-thru and other areas such as truck (unloading pallets).
- Loaded, unloaded, and moved material to and from storage and production areas.
Daycare
Mona Family Daycare
01.2021 - 02.2022
- Served as positive role model, promoting healthy interpersonal behaviors.
- Complied with strict safety and organizational regulations, policies, and procedures.
- Sparked imagination by helping children discover new things each day.
- Supervised children of various ages on playground and field trips.
- Watched and redirected inappropriate student behavior.
- Handled daily administrative tasks efficiently to minimize time away from children.
- Helped children with homework assignments.
- Prepared group activities to enhance socialization, communication and problem-solving skills for children.
Education
Bachelors of Cyber Security - Computer Science
RMIT University
Melbourne, VIC11-2026
Skills
- Pallet jack operation
- Work prioritization
- Task delegation
- Staff motivation
- Injury prevention
- Attention to detail
- Employee performance reviews
- Effective communication
- Organizational skills
- Punctual and Dependable
Languages
English
Native or Bilingual
Afghan
Native or Bilingual
Interests
- Football
- I enjoy helping others and giving back to the community
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Supporting STEM education initiatives and mentorship programs
- Youth Development Programs
- Team Sports
- Gym Workouts
Timeline
Crew Coach/Trainer
Mcdonalds
05.2022 - Current
Daycare
Mona Family Daycare
01.2021 - 02.2022
Bachelors of Cyber Security - Computer Science
RMIT University
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