Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Hamza Dar

Melbourne,VIC

Summary

Proven leader and dedicated team member with extensive experience in customer service and cash handling, notably at Kmart. Excelled in fostering cooperative relationships, enhancing team safety, and boosting customer loyalty through exceptional service and problem-solving skills. Demonstrated versatility and a positive attitude, significantly improving team performance and customer satisfaction.

Experienced with teamwork, contributing to seamless daily operations and collective success. Utilizes strong communication skills to enhance team efficiency and resolve issues promptly. Track record of reliability and adaptability, ensuring consistent support and positive outcomes.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Team Member & Leader

Kmart
02.2022 - 07.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong cooperative relationships with coworkers and managers.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.

Customer Service Cashier

KFC
07.2022 - 09.2022
  • Demonstrated versatility by cross-training in various departments throughout the store when required.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Counted money in drawers at beginning and end of each shift.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.

Customer Service Cashier

McDonald's
01.2022 - 06.2022
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Counted money in drawers at beginning and end of each shift.
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.

Education

Commerce

Suzanne Cory High School
Melbourne, VIC
11-2024

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Following instructions
  • Cash handling
  • Flexible schedule
  • Money handling
  • Training and mentoring

Certification

Victorian Driver's License

Victorian Motorcycle License

Year 12 Graduate

Languages

English
Native or Bilingual
Hindi
Urdu
Native or Bilingual

Timeline

Customer Service Cashier

KFC
07.2022 - 09.2022

Team Member & Leader

Kmart
02.2022 - 07.2024

Customer Service Cashier

McDonald's
01.2022 - 06.2022

Commerce

Suzanne Cory High School

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Hamza Dar