Summary
Overview
Work History
Education
Skills
Projects
Timeline
Generic

Hamza Habib

Perth,Australia

Summary

Analytical Mechatronics Engineer focused on applying sound engineering principles using both traditional and innovative methods. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Skilled in development of alignment procedures and electromechanical design initiatives.

Overview

5
5
years of professional experience

Work History

Warehouse Store Person

Primary Connect
09.2023 - Current
  • Followed verbal and written instructions to accurately pick, pack orders and deliver them for dispatch
  • Maintained a 90% accuracy rate in order picking and packing
  • Communicated with supervisors and other warehouse personnel to ensure orders were picked and shipped in a timely manner
  • Identified opportunities for process improvement and made recommendations to management.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.

Customer Care Representative

Ibex Digital
04.2022 - 09.2023
  • Customer Care Representative for Walmart.com online, used available systems to navigate and perform necessary actions in accordance to customer's satisfaction
  • Used the systems, tools and policy procedures to serve as a balanced advocate for both the customer and Walmart
  • Achieved customer satisfaction rating of 95% through response and resolution of customer inquiries, and ensured customer loyalty initiatives
  • Enhanced customer experience by successfully addressing complex customer inquiries with precision and accuracy.

Internee Production Engineer

Atlas Honda
11.2018 - 12.2018
  • Analyzed operating procedures, instructions and guidelines and helped production teams in executing tasks within the assigned time-frame
  • Analyzed data to understand product experience for end-users to provide feature improvement and support production plant and service centre to troubleshoot errors
  • Collaborated with Manufacturing Department during early project stages to develop effective strategies for implementation.

Internee Management Engineer

Millat Tractors Limited
08.2018 - 11.2018
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using MS Office suite
  • Actively participated in all phases of the engineering projects from conceptualizing new systems to improving reliability of existing ones.
  • Collaborated with cross-functional teams to develop and implement process changes.

Education

Bachelor of Engineering - Mechatronics Engineering

University of Engineering & Technology
12.2020

Skills

  • Effective Time Management
  • Ability to Work in a Team
  • AutoCAD
  • SolidWorks
  • CAD Modeling
  • Control Systems Design
  • Microcontroller Programming
  • Embedded Systems
  • Microsoft Office

Projects

ROS Based Industrial Cleaning Robot (2020)

  • Worked along with my team on the Autonomous Cleaning Robot while studying in University. It was based on Robot Operating System for better integration with existing similar projects.
  • Robot was designed to navigate any environment autonomously and clean any given area methodically without human intervention, We designed a new algorithm for path planning using existing search algorithm techniques.
  • Final prototype was able to navigate, create path and hence clean any environment with little or no human involvement

Timeline

Warehouse Store Person

Primary Connect
09.2023 - Current

Customer Care Representative

Ibex Digital
04.2022 - 09.2023

Internee Production Engineer

Atlas Honda
11.2018 - 12.2018

Internee Management Engineer

Millat Tractors Limited
08.2018 - 11.2018

Bachelor of Engineering - Mechatronics Engineering

University of Engineering & Technology

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Hamza Habib