Dedicated student with expertise in effective leadership and exceptional interpersonal skills, seeking opportunities to leverage these strengths in a professional setting. Skilled in problem-solving and investigating causes to find optimal solutions. Demonstrated understanding of organisational and regulatory expectations to drive performance.
Overview
4
4
years of professional experience
Work History
Sales Associate
David Jones
Sydney , Australia
08.2024 - Current
Provided customer service and product knowledge to customers regarding fragrances.
Advised customers on fragrance selections based on their individual preferences and needs.
Provided accurate information about products, prices and services.
Maintained up-to-date knowledge of store merchandise and policies.
Restocked shelves as needed to ensure sufficient inventory levels.
Maintained cleanliness of store environment including floors, windows, displays.
Helped customers find specific products, answered questions, and offered product advice.
Engaged customers in friendly, professional dialogue to determine needs.
Worked with fellow sales team members to achieve group targets.
Administrative Assistant
Commander Builders
Karachi , Pakistan
12.2023 - 07.2024
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Managed incoming calls while providing information or transferring callers to appropriate personnel.
Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
Managed employee relations issues including grievances, complaints, and disputes as needed.
Responded to inquiries from current or prospective employees regarding human resources policies or procedures.
Assisted in developing training programs for staff members.
Processed invoices for payment using accounting software applications.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Developed project plans for various tasks assigned by upper management.
Monitored progress on projects assigned by upper management.
Answered questions from customers regarding products and services offered by the company.
Responded to customer issues to provide immediate resolution and improve retention.
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Sales Associate
The Perfume Warehouse
Sydney, Asutralia
01.2024 - 06.2024
Assisted customers in choosing perfumes by considering their preferences and requirements.
Managed and maintained inventory to ensure efficient stock levels and organization of shelves.
Developed a thorough knowledge of various perfume brands and products to better assist customers.
Achieved sales targets consistently, contributing to the store's overall performance.
Internal Operations Coordinator
Lup Events
Sydney, Australia
02.2023 - 12.2023
Worked with teams in distribution and maintenance of the MTN (scanning) devices throughout the event and collected feedback from the exhibitors.
Monitored customer feedback surveys to assess customer satisfaction levels.
Prepared reports on operational performance and presented findings to management team.
Coordinated day-to-day activities between departments to ensure smooth operations.
Performed regular quality assurance checks on existing systems and processes.
Delegated work to staff, setting priorities and goals.
Resolved customer complaints or answered customers' questions.
Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
Assistant Event Manager/Sales Associate
City Property Expo
Karachi, Pakistan
01.2023 - 02.2023
Developed and implemented event plans, including budgets, venues, catering, décor, entertainment and special guests.
Coordinated with vendors to ensure timely delivery of materials for events.
Collaborated with marketing teams to create promotional materials for events.
Managed on-site logistics during events, such as registration set-up, audio and visual equipment setup and breakdown.
Created detailed timelines for the execution of each event.
Evaluated event performance metrics against established goals and objectives.
Monitored event budgets to ensure accuracy and efficiency in spending.
Developed and implemented team strategies to increase sales productivity.
Encouraged team members to exceed individual sales goals.
Created individual performance plans for each Sales Representative on the team.
Communicated regularly with upper management regarding progress towards departmental objectives.
Assistant Site Supervisor
Commander Builders
Karachi, Pakistan
08.2020 - 12.2021
Coordinated with subcontractors to ensure that all site requirements were met.
Monitored and inspected construction activities to ensure compliance with safety regulations, building codes, and other applicable standards.
Reviewed daily reports from contractors and sub-contractors to identify issues and areas of improvement.
Oversaw the development of project plans, schedules, budgets, estimates, and specifications.
Developed and maintained relationships with clients, vendors, suppliers, subcontractors, and other stakeholders throughout the duration of projects.
Ensured compliance with company policies regarding quality assurance and control procedures.
Conducted regular safety inspections in order to maintain a safe working environment.
Facilitated communication between management staff and workers onsite.
Supervised projects to uphold schedule requirements and quality demands.
Monitored construction tasks to meet tight schedules and complete projects on time.
Resolved work issues and team conflicts to promote progress on complex projects.
Managed daily site operations ensuring project milestones were met within designated timelines.
Prioritized and assigned tasks to successfully direct workforce in constantly changing environment.
Prepared detailed reports outlining project status at regular intervals.
Assisted in developing strategies for resolving disputes between contractors or among team members as necessary.
Established timelines for completion of various tasks associated with construction projects.
Sales Representative
International Property Expo 2021
Karachi, Pakistan
01.2021 - 02.2021
Created and maintained customer databases for sales tracking purposes.
Generated leads through cold calling activities.
Coordinated with other departments to ensure successful execution of marketing plans.
Participated in brainstorming sessions for new ideas and strategies for upcoming projects.
Generated new leads within target market using traditional marketing, social media networking and direct networking with decision-makers.
Monitored social media for trending news, ideas and feedback.
Provided administrative support to supervisor and teammates.
Greeted customers and provided exceptional customer service.
Assisted teammates with sales-processing tasks to meet daily sales goals.