Hannah Newman
Devonport,TAS
Summary
Dynamic and dedicated wait staff member at The Elimatta Hotel, recognized for exceptional customer service and effective problem-solving. Proficient in point-of-sale operations and inventory management, I consistently enhanced guest satisfaction and streamlined dining experiences, ensuring a welcoming atmosphere and prompt service. Committed to maintaining high food safety standards and team collaboration.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Wait Staff Member
The Elimatta hotel
Devonport, Tas
08.2024 - Current
- Welcomed guests and provided friendly service throughout dining experience.
- Resolved customer inquiries and concerns to enhance dining experience effectively.
- Provided excellent customer service to guests, ensuring they had an enjoyable experience.
- Assisted other wait staff members as needed by delivering food to tables.
- Performed opening and closing duties, such as restocking supplies, putting out reserve signs, wiping down surfaces, and emptying garbage cans.
- Cleared dirty dishes and glasses from tables or counters, preparing areas for the next diners.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Processed payments accurately using cash registers or point-of-sale systems.
- Maintained cleanliness of work area throughout shift
- Checked back with customers during meals to ensure satisfaction with food and service.
- Answered questions about menu selections and made recommendations when requested.
- Replenished condiments, utensils, napkins, straws as necessary throughout shift.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Addressed complaints to kitchen staff and served replacement items.
Education
GED -
Leighland Christian School
Ulverstone, TAS11-2018
Skills
- Customer service and support
- Food safety compliance
- Point-of-sale operations
- Cash handling expertise
- Team collaboration
- Inventory management
- Supply restocking strategies
- Responsible beverage service
- Front-of-house display design
- Attention to detail
Affiliations
- Volunteer at St. John Ambulance, providing first aid to people at events
- Do a market stall, selling handmade jewelry
Certification
- RSA
- RGC
- first aid
Timeline
Wait Staff Member
The Elimatta hotel
08.2024 - Current
GED -
Leighland Christian School
Similar Profiles
MURTAJA ALTAMEEMIMURTAJA ALTAMEEMI
Front office ( Receptionist ) & supervisor at OZO Hotel / Cordial hotel / Joy hotel / Diamond capsule hotel / The muse hotel / House 377 hotel / NL hotel / Max hotel / Downtown hotelFront office ( Receptionist ) & supervisor at OZO Hotel / Cordial hotel / Joy hotel / Diamond capsule hotel / The muse hotel / House 377 hotel / NL hotel / Max hotel / Downtown hotel
JUAN SAMAYOAJUAN SAMAYOA
Housekeeper / Receptionist / Construction at Hotel Appelviken, Hotel Rival, Clarion, Grand Hotel, SkanskaHousekeeper / Receptionist / Construction at Hotel Appelviken, Hotel Rival, Clarion, Grand Hotel, Skanska
PRIYANKA PATILPRIYANKA PATIL
Housekeeping Room Attendant at Park Hotel (2018), Hilton Hotel (2018), QT HotelHousekeeping Room Attendant at Park Hotel (2018), Hilton Hotel (2018), QT Hotel
Antonia (Toni) BramichAntonia (Toni) Bramich
Farm Worker at Dolores BramichFarm Worker at Dolores Bramich
Komaldeep KaurKomaldeep Kaur
Kitchen Hand at Taj Mahal RestaurantKitchen Hand at Taj Mahal Restaurant