Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

HAN NGUYEN

Edens Landing,Queensland

Summary

As an organised and highly creative individual, I love the challenges of working within a dynamic and fast-paced working environment. The knowledge gained from my previous experience with volunteering and working as a cashier has shaped my ability to adapt quickly, work efficiently, think creatively and work effectively, both as a part of a team or independently.

Overview

5
5
years of professional experience

Work History

Legal Secretary

Cridland And Hua Lawyers
11.2022 - 07.2023
  • Managed and organised case files, maintaining an updated and orderly filing system for documents, correspondence, and evidence related to criminal cases, including making briefs.
  • Provided administrative support, including managing incoming and outgoing mail, and assisting with billing and invoicing tasks.
  • Served as the initial point of contact for clients, answering phone calls, taking messages, and directing inquiries to the appropriate attorney or legal staff member.
  • Maintained client confidentiality and provided regular updates on case progress to clients.

Supervisor

Degani Café
06.2021 - 11.2022
  • Supervised and trained new staff members in accordance with company policies.
  • Professionally resolved customer's complaints and concerns.
  • Building rapport with team members to ensure a a safe working environment.
  • Opened and closed the Cafe according to company's procedures.

Beauty Consultant

Innisfree
09.2020 - 02.2021
  • Maintained a strong focus on customer service to provide innovative skincare and make-up advice to clients.
  • Effective communication skills to efficiently explain and recommend beauty products to customers.
  • Effectively working independently and as a team to best achieve targeted KPIs.

Sales Assistant

Yuen's Farmers Market
09.2018 - 09.2020
  • Identified and maximised sales opportunities, and increased customer retention rates
  • Stocked and replenished merchandise
  • Cash-handling procedures
  • Handled customers' questions, problems and complaints.

Education

Bachelor of Laws (Honours) -

Queensland University of Technology

Windaroo Valley State High School
2020

Skills

  • Managing Operations and Efficiency
  • Resolving Complaints
  • Store Policies and Procedures
  • Attention to Detail
  • Sales and Promotions
  • Bilingual in English and Vietnamese
  • Sales and Promotions
  • Bilingual in English and Vietnamese

References

Patrick Horgan 

Associate | Cridland and Hua Lawyers 

0432 160 559 


John Bailey 

Qualified Justice of Peace

07 3287 1516


Kayla Bouquet 

Manager | Degani 

0488 049 992

Timeline

Legal Secretary

Cridland And Hua Lawyers
11.2022 - 07.2023

Supervisor

Degani Café
06.2021 - 11.2022

Beauty Consultant

Innisfree
09.2020 - 02.2021

Sales Assistant

Yuen's Farmers Market
09.2018 - 09.2020

Bachelor of Laws (Honours) -

Queensland University of Technology

Windaroo Valley State High School

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