Kieu Ngoc Han Nguyen

Skills: administration skills; having knowledge about chemical products and infection control; organising and managing store equipment; introducing and providing information to customers for their confusion; taking and managing appointments; updating and ordering stocks; proposing ideas for marketing promotions; performing well in managing and leading teams to achieve service targets; finding best solutions to solve problems for any issues (reports, complaints); providing good service with patient and professional attitude to customers in any cases.

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Helped clients manage and reach individual goals, supporting independent progression and social skills.
• Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
• Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
• Documented client progress and communicated updates to care team, contributing to continuous improvement in service delivery.
• Conducted home visits to assess client living conditions and recommend improvements for better quality of life.

• Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
• Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
• Communicated effectively with management concerning important customer issues.
• Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.

Skills: greeting customers, good communication skills; performing well teamwork; experiences in hospitality; working under high pressure and busy environment; providing a professional customer service to satisfy all their needs; well explanation for menu and food allergies.

Skills: introducing and providing information to customers about all the products; recommending the best fit for customers; managing stocks and online orders; dealing and purchasing products from original factory.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.