Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Han Xiao

Broome,WA

Summary

Compassionate and reliable professional with experience in healthcare communication, customer service, housekeeping, and cultural event support. Strong ability to assist vulnerable individuals, provide emotional support, communicate clearly, and maintain safe and organised environments. Motivated to grow in the Support Worker field with a client-centred and empathetic approach. Currently working in Australia under a Working Holiday Visa and interested in long- term opportunities in Broome. Open to employer-sponsored pathways if mutually suitable.

Overview

10
10
years of professional experience

Work History

Housekeeper & Gardene

Blue Seas Resor
08.2024 - Current
  • Maintained high cleanliness standards in guest rooms and common areas to enhance guest satisfaction.
  • Operated cleaning equipment, including vacuums and floor scrubbers, ensuring safe and effective usage.
  • Assisted in inventory management of cleaning supplies, optimizing stock levels for operational efficiency.
  • Trained new staff on cleaning protocols and safety procedures to ensure compliance with company standards.

Checkout Team Member

Coles Supermarket
05.2024 - Current
  • Operated cash register, ensuring accurate processing of transactions and providing excellent customer service.
  • Assisted customers with product inquiries and resolved checkout-related issues efficiently.
  • Maintained cleanliness and organization of checkout area to enhance shopping experience.
  • Collaborated with team members to manage peak hours effectively, ensuring smooth operations.
  • Performed evening closing duties with accuracy and responsibility.

Sales Representative

ShiHe Gene Biotechnology Co., Ltd.
01.2019 - 04.2025
  • Built partnerships with hospitals to promote genetic testing for cancer treatment support.
  • Discussed clinical applications and research with medical professionals.
  • Explained genetic testing concepts to healthcare professionals and patients.
  • Provided compassionate support to patients and families during healthcare decisions.

Bookstore Clerk

Fangsuo Cultural Investment & Development Co., Ltd.
02.2016 - 01.2019
  • Assisted customers in locating books, enhancing overall shopping experience.
  • Managed inventory levels, ensuring timely restocking of popular titles.
  • Assisted in setting up cultural events and book exhibitions.
  • Organized book displays to optimize visual appeal and accessibility.

Education

Associate Degree - Tourism Management

Yangling Vocational & Technical College
China
07-2016

Skills

  • International Driver’s Licence
  • RSA
  • Food Safety Certificate
  • Currently completing: WA Driver’s Licence
  • Teamwork
  • Planning to obtain: Certificate III in Individual Support
  • Customer service
  • Hospitality background
  • Police Check & WWCC — available or willing to obtain

Interests

  • I am a big fan of backpacking and hiking,walked the first camino from France to Spain which are 800kms on Sep
  • I am interesting in varieties of reading Enjoy knowing Austrlia history and aboriginal culture from books and movies
  • Enjoy creating travel blogs and vlogs
  • Volunteer Work
  • I enjoy cooking for friends and family gatherings
  • Baking and bread Making
  • Committed to improving personal fitness through regular participation mainly in Yoga,SwimmingTennis and running random

Timeline

Housekeeper & Gardene

Blue Seas Resor
08.2024 - Current

Checkout Team Member

Coles Supermarket
05.2024 - Current

Sales Representative

ShiHe Gene Biotechnology Co., Ltd.
01.2019 - 04.2025

Bookstore Clerk

Fangsuo Cultural Investment & Development Co., Ltd.
02.2016 - 01.2019

Associate Degree - Tourism Management

Yangling Vocational & Technical College
Han Xiao