Hi, I’m
Hanna Golmohammadi
Student
8 Brentvale Court, Doncaster,VIC
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Marketing Manager Intern effective at delivering high-quality content for digital, traditional and social marketing. High achiever successful at producing results individually, as well as part of results-focused team.
Overview
2
years of professional experience
2
Languages
Work History
Alexandra Handyman Services
Marketing Manager Intern
07.2022 - Current
Job overview
- Provided valuable insights into customer behavior patterns through data analysis using CRM tools.
- Boosted website traffic with search engine optimization techniques and keyword research.
- Developed strong relationships with industry influencers for collaborative marketing efforts.
- Coordinated successful trade show appearances, increasing brand visibility among potential clients.
- Conducted market research to identify new opportunities for product development and promotional strategies.
- Collaborated with cross-functional teams to develop integrated marketing plans that aligned with company objectives.
- Continually sought out professional development opportunities by attending conferences or workshops relevant to the field of marketing management.
- Monitored competitor activities to stay informed about market trends and adjust strategies accordingly for maximum impact on target audiences.
Nunawading Christian College
Office Intern
08.2023 - 08.2023
Job overview
- Developed time management skills by prioritizing tasks effectively under tight deadlines.
- Showcased adaptability when assigned new responsibilities or asked to assist other departments as needed.
- Gained valuable insight into the company''s industry through research and data analysis.
- Maintained client confidentiality while handling sensitive information professionally and securely.
- Increased office organization through diligent upkeep of supply inventory and placing orders as needed.
- Demonstrated strong attention to detail while proofreading documents, resulting in error-free reports.
ADRA Australia
Food Bank Volunteer
08.2023 - 08.2023
Job overview
- Cultivated a positive atmosphere among volunteers by consistently expressing gratitude for their contributions and offering support in completing their tasks.
- Developed relationships with community members in order to better understand their needs and tailor services accordingly.
- Enhanced community food security by efficiently sorting and distributing donated items.
- Provided compassionate customer service, assisting clients in selecting groceries based on individual needs and dietary restrictions.
- Demonstrated flexibility by adapting to various roles within the organization as needed, including front-of-house support and warehouse operations assistance.
- Improved warehouse efficiency by implementing updated processes for receiving, storing, and distributing donations.
- Collaborated with team members to ensure timely distribution of food to clients in need.
Education
Nunawading Christian CollegeNunawading, VIC
No Degree
04.2001
University Overview
- Coursework: Harvard CS50's Computer Science for Business Professionals
- Recipient of Mathematical Olympiad Award
- Recipient of Educational Progression Award
- Class Rank 1/23 in Science
- Class Rank 1/23 in English and Literature
- Class Rank 2/15 in Advanced Mathematics
Soodeh Educational ComplexTehran, Iran
No Degree
04.2001
University Overview
- Recipient of Gold medal in Swimming
Vale Elementry ShoolTehran, Iran
No Degree
04.2001
University Overview
- Recipient of Math Kangaroo USA Award
- Recipient of National STEM Award
Milgate Primary SchoolDoncaster East, VIC
No Degree
04.2001
University Overview
- Captain of Primary Sports team
- Recipient of Mathematical Olympiad Award
Skills
Social Media Marketing
Certified CPR training
Barista Training
Cross-cultural communication
Routine management
Maintaining safe environment
Supply Ordering
Customer Service
Meeting Coordination
Payroll Administration
Timeline
Office Intern
Nunawading Christian College
08.2023 - 08.2023
Food Bank Volunteer
ADRA Australia
08.2023 - 08.2023
Marketing Manager Intern
Alexandra Handyman Services
07.2022 - Current
Nunawading Christian College
No Degree
04.2001
Soodeh Educational Complex
No Degree
04.2001
Vale Elementry Shool
No Degree
04.2001
Milgate Primary School
No Degree
04.2001